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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
29 May 2024
Verified reviewQuick delivery, great products. My Mum likes them. Thank you
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A. A.
28 May 2024
Verified reviewVery useful
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A. A.
23 May 2024
Verified reviewGood quality and very prompt delivery
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A. A.
21 May 2024
Verified reviewprompt and on time
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A. A.
19 May 2024
Verified reviewToo big, my fault entirely but has its uses I have found. Should have paid better & closer attention.
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A. A.
19 May 2024
Verified reviewStraight forward to order,and so quick
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A. A.
16 May 2024
Verified reviewEasy website to navigate, Efficient and very prompt service,
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A. A.
16 May 2024
Verified reviewBrilliant site, very easy to use.
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A. A.
15 May 2024
Verified reviewGreat service
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A. A.
15 May 2024
Verified reviewI have used ID Direct many times for my mother. They have always been very professional and the delivery is very quick. Well done 👍🏼
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A. A.
14 May 2024
Verified reviewOrdered today shipped today, prompt service highly recommended!!!!!!
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A. A.
11 May 2024
Verified reviewOrder filled, shipped and received in a timely period.
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A. A.
11 May 2024
Verified reviewSeemed fairly easy to do what I needed to do.
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A. A.
9 May 2024
Verified reviewQuick to reorder
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A. A.
8 May 2024
Verified reviewExcellent nappies, especially when I ran out and had to use a high street brand whilst I waited for my batch to arrive and realised how much better your nappies were than any high street brand
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A. A.
8 May 2024
Verified reviewEasy to use, pricing clear etc
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A. A.
7 May 2024
Verified reviewfrom ordering to getting my delivery was a very quick & efficient service
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A. A.
4 May 2024
Verified reviewGood, I recommend.
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A. A.
2 May 2024
Verified reviewno further comment
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A. A.
1 May 2024
Verified reviewAs usual, excellent service, fast and efficient
Reviews displayed in chronological order
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