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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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Angela G.
19 Jul 2025
Verified reviewExcellent service - thank you.
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Anna B.
18 Jul 2025
Verified reviewGreat fast and good quality
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Cheryl H.
17 Jul 2025
Verified reviewQuick delivery good form
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Terence L.
16 Jul 2025
Verified reviewVery easy site to use and the service is excellent items always arrive in super quick time well packaged
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Annemarie M.
16 Jul 2025
Verified reviewGreat choice of products, very easy to order ,and quick delivery
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Heather P.
15 Jul 2025
Verified reviewBest product I have tried
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Judy R.
15 Jul 2025
Verified reviewid-direct is easy to navigate, offers various options for buying, sorts the order promptly and delivers rapidly. A very good service
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Dave K.
12 Jul 2025
Verified reviewI have use various suppliers who use different delivery companies . The iD delivery is by far the best I have encountered.
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Mary L.
9 Jul 2025
Verified reviewEasy to choose and make my order
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Alana G.
8 Jul 2025
Verified reviewSite easily navigated. Quick delivery by DPD.
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Steven F.
8 Jul 2025
Verified reviewOrder for my non verbal autistic daughter & can’t thank Id Direct for fast delivery when I needed it most
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Jackie J.
8 Jul 2025
Verified reviewVery fast service, easy to use website.
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William B.
4 Jul 2025
Verified reviewPerfect delivery as usual.
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Maria A.
28 Jun 2025
Verified reviewOutstanding. First time ordering with them. Fairly easy. Package came the next day. Really pleased
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Susan T.
25 Jun 2025
Verified reviewThe first time using I found it abit hard to find the product suitable for me, but now I can go straight to it to reorder.
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Eve T.
24 Jun 2025
Verified reviewExcellent service, prompt and efficient
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Anneli C.
24 Jun 2025
Verified reviewID-direct are fantastic it really removes the stress of ordering much needed products. The ordering process is easy and quick making repeat orders a doddle to complete. Caring for someone you love comes with many challenges, ordering needed products through Id-dirrct removes a small stress.
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Alan C.
23 Jun 2025
Verified reviewEasy to order, swift delivery and placed where I asked it to be left.
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Joan K.
19 Jun 2025
Verified reviewVery quick delivery
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William B.
18 Jun 2025
Verified reviewGreat reliable service as usual.
Reviews displayed in chronological order
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