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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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Caroline C.
20 May 2026
Verified reviewI normally but an item in bulk and could not on this occasion due to the item being discontinued.
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John M.
20 May 2026
Verified reviewCccc
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Jackie J.
20 May 2026
Verified reviewAlways good service and fast delivery, thanks.
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Sharon C.
16 May 2026
Verified reviewPrompt and efficient delivery as usual
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Kevin S.
16 May 2026
Verified reviewEasy to order and quick delivery
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Gillian V.
16 May 2026
Verified reviewAll very easy to follow and very happy with service
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Paul H.
16 May 2026
Verified reviewGood range of products at reasonable prices with prompt delivery.
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William B.
16 May 2026
Verified reviewBrilliant products again.
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R. P.
16 May 2026
Verified reviewMy order was delivered on 2nd May, but not to this address. An email said that it had been left in a front porch and showed it on top of a cardboard-boxed delivery. This was not Isle Court. Somebody took the trouble to bring it here by the next day. A later email stated delivery by 6th - which I do not understand. I like the product, but not the deliverer.
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Evelyn K.
16 May 2026
Verified reviewEasy to order and quick delivery.
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C. M.
16 May 2026
Verified review.......
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Gary W.
16 May 2026
Verified reviewEasy to use
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Sybil N.
16 May 2026
Verified reviewEasy to order. Efficient, fast delivering very
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Angela W.
8 May 2026
Verified reviewordered with ease and delivery prompt
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Patricia B.
8 May 2026
Verified reviewVery very good thanks for letting me buy my pads from you*
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A. C.
8 May 2026
Verified review5 Stars
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C. G.
8 May 2026
Verified reviewEasy to order ,quick delivery, kept up to date on delivery,90 year old mu very pleased with product.
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Julie P.
8 May 2026
Verified reviewExcellent service and very quick delivery and very easy to order
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A. N.
8 May 2026
Verified reviewFast delivery but sadly the pads are not the same quality that they used to be.
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Sandra H.
8 May 2026
Verified reviewGreat service
Reviews displayed in chronological order
Contact
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