What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3381 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 381 reviews since 15/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
9 Dec 2021
Spontaneous review
Spontaneous review without purchase verification
keep up good work
Experience from: 8 Dec 2021
A. A.
4 Dec 2021
Spontaneous review
Spontaneous review without purchase verification
fast :)
Experience from: 3 Dec 2021
A. A.
4 Dec 2021
Spontaneous review
Spontaneous review without purchase verification
Easy buy
Experience from: 3 Dec 2021
A. A.
3 Dec 2021
Spontaneous review
Spontaneous review without purchase verification
Easy and quick
Experience from: 2 Dec 2021
A. A.
3 Dec 2021
Spontaneous review
Spontaneous review without purchase verification
not applicable
Experience from: 2 Dec 2021
A. A.
2 Dec 2021
Spontaneous review
Spontaneous review without purchase verification
quick, simple, as it should be
Experience from: 1 Dec 2021
A. A.
28 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
Very good service and quick, only need to get to the ticket machine and pick up our tickets. I used the day pass some years ago and I would use it again when i get back to Barcelona.
Experience from: 27 Nov 2021
A. A.
28 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
fast and user friendly
Experience from: 27 Nov 2021
A. A.
28 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
easy and secure transactions.
Experience from: 27 Nov 2021
A. A.
28 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
can we use the buses too ?
Experience from: 27 Nov 2021
A. A.
27 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
it was very easy to get information about the tickets and to purchase them
Experience from: 26 Nov 2021
A. A.
27 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
I am very happy
Experience from: 26 Nov 2021
A. A.
27 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
very good
Experience from: 26 Nov 2021
A. A.
26 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
So easy!
Experience from: 25 Nov 2021
A. A.
26 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
Easy very easy
Experience from: 25 Nov 2021
A. A.
26 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
great
Experience from: 25 Nov 2021
A. A.
26 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
Thank you!
Experience from: 25 Nov 2021
A. A.
25 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
Very easy to purchase.
Experience from: 24 Nov 2021
A. A.
25 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
great
Experience from: 24 Nov 2021
A. A.
25 Nov 2021
Spontaneous review
Spontaneous review without purchase verification
easy
Experience from: 24 Nov 2021