What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3381 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 381 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
17 Dec 2021
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Very fast
Experience from: 16 Dec 2021
A. A.
17 Dec 2021
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Very convient.
Experience from: 16 Dec 2021
A. A.
17 Dec 2021
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giga goodly
Experience from: 16 Dec 2021
A. A.
17 Dec 2021
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xxll
Experience from: 16 Dec 2021
A. A.
16 Dec 2021
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ok, good value
Experience from: 15 Dec 2021
A. A.
15 Dec 2021
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makkelijk bestellen
Experience from: 14 Dec 2021
A. A.
15 Dec 2021
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It was fine
Experience from: 14 Dec 2021
A. A.
15 Dec 2021
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very easy!!
Experience from: 15 Dec 2021
A. A.
14 Dec 2021
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No problems at all.
Experience from: 13 Dec 2021
A. A.
14 Dec 2021
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Excellent, easier than tiqets
Experience from: 13 Dec 2021
A. A.
14 Dec 2021
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Good
Experience from: 13 Dec 2021
A. A.
13 Dec 2021
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not the best
Experience from: 12 Dec 2021
A. A.
13 Dec 2021
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Easy and good information on ticket options. Hola ticket covers everything for the duration of your stay. Useful that ticket is valid for a given number of hours so you can save a day if you use at an earlier time on the last day than the time that you validated your ticket on the first day.
Experience from: 12 Dec 2021
A. A.
12 Dec 2021
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easy and fast
Experience from: 11 Dec 2021
A. A.
11 Dec 2021
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Fácil de comprar
Experience from: 10 Dec 2021
A. A.
10 Dec 2021
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simple and clear
Experience from: 9 Dec 2021
A. A.
10 Dec 2021
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discount is good.
Experience from: 9 Dec 2021
A. A.
9 Dec 2021
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thank you
Experience from: 8 Dec 2021
A. A.
9 Dec 2021
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very expensive for just one ride
Experience from: 8 Dec 2021
Reply from Hola Barcelona

We regret to read you were no pleased with your experience during your trip with us. We strive to provide a superior service experience for every traveler; therefore, your feedback is very important to us. We have taken good note of your comments and will ensure these issues will not repeat themselves. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
A. A.
9 Dec 2021
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Easy purchase
Experience from: 8 Dec 2021