What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3388 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 388 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

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5 ★

A. A.
3 Oct 2022
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Not clear
Experience from: 30 Sept 2022
A. A.
3 Oct 2022
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nice
Experience from: 30 Sept 2022
A. A.
3 Oct 2022
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Good
Experience from: 1 Oct 2022
A. A.
3 Oct 2022
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Easy as 123..
Experience from: 28 Sept 2022
A. A.
3 Oct 2022
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Easy to navigate website.
Experience from: 26 Sept 2022
A. A.
3 Oct 2022
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...
Experience from: 25 Sept 2022
A. A.
3 Oct 2022
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Good
Experience from: 2 Oct 2022
A. A.
1 Oct 2022
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It leaves me Ahw!..so easy.
Experience from: 23 Sept 2022
A. A.
1 Oct 2022
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Easy and quick
Experience from: 24 Sept 2022
A. A.
1 Oct 2022
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perfect website
Experience from: 25 Sept 2022
A. A.
30 Sept 2022
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Nice, clear and understanble interface easy to use.
Experience from: 23 Sept 2022
A. A.
30 Sept 2022
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only a limited amount of payment options, PayPal not accepted for instance. Also the documentation on the Hola Barcelona Card mentions that only the RETURN to El Prat airport from the city is included but on the homepage is stated that you are taken care of from touch down (which means that the inbound trip from El Prat to Barcelona is included). Seems kind of tricky and does not give a reliable feeling when booking.
Experience from: 22 Sept 2022
A. A.
30 Sept 2022
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Very easy and friendly
Experience from: 22 Sept 2022
A. A.
30 Sept 2022
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Clear and simple!
Experience from: 22 Sept 2022
A. A.
22 Sept 2022
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5 stars says it all
Experience from: 21 Sept 2022
A. A.
22 Sept 2022
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obrigado
Experience from: 21 Sept 2022
A. A.
22 Sept 2022
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Very simple process of purchasing and very clear explanation of the product(s)
Experience from: 21 Sept 2022
A. A.
21 Sept 2022
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It was extremely easy and professional, I did not even have to ask for a business invoice, as such a suggestion was already made. Fantastic!
Experience from: 20 Sept 2022
A. A.
19 Sept 2022
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Excellent tourism product for newbies to Barcelona.The price is cheap for what you get to experience.
Experience from: 18 Sept 2022
A. A.
18 Sept 2022
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Good
Experience from: 27 Aug 2022