What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3390 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 390 reviews since 15/05/2021

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4.6

Based on 1 165 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

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5 ★

A. A.
12 Dec 2023
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Great service
Experience from: 5 Dec 2023
A. A.
12 Dec 2023
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very nice
Experience from: 5 Dec 2023
A. A.
12 Dec 2023
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easy and quick to book travel ticket. Good
Experience from: 8 Dec 2023
A. A.
12 Dec 2023
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That was fast and easy, thank you.
Experience from: 6 Dec 2023
A. A.
12 Dec 2023
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Horrendeous and downright hostile! I had to enter my details 5 times. Whenever the payment fails or you dare to reload your get spit out of the payment process with an emty chart. Payment depends on 3rd party cookies. Email field blocks copy&paste. It's infuriatingly bad.
Experience from: 4 Dec 2023
A. A.
5 Dec 2023
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SUCCESSFULL
Experience from: 4 Dec 2023
A. A.
4 Dec 2023
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Very practical
Experience from: 3 Dec 2023
A. A.
2 Dec 2023
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top
Experience from: 1 Dec 2023
A. A.
1 Dec 2023
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It is great pleasure to buy Hola Barcelona to explore BARCELONA:)
Experience from: 30 Nov 2023
A. A.
30 Nov 2023
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Quick and easy
Experience from: 29 Nov 2023
A. A.
29 Nov 2023
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perfect
Experience from: 28 Nov 2023
A. A.
28 Nov 2023
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Currency conversion process was a littel hard to understand.
Experience from: 27 Nov 2023
A. A.
27 Nov 2023
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Very user friendly and simple to use.
Experience from: 26 Nov 2023
A. A.
25 Nov 2023
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Very pleased to get the extra discount for Black Friday. We bought one of these cards when we were in Barcelona in January 2023, and it was well worth it. We are looking forward to traveling around Barcelona for a couple of days this next January.
Experience from: 24 Nov 2023
A. A.
25 Nov 2023
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Super easy and fast, we always do it through this page, and we never had any problems with getting actual tickets at the machine. Plus you get to save some money.
Experience from: 24 Nov 2023
A. A.
25 Nov 2023
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easy and value for money
Experience from: 24 Nov 2023
A. A.
24 Nov 2023
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easy to do
Experience from: 23 Nov 2023
A. A.
24 Nov 2023
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Fast , easy
Experience from: 23 Nov 2023
A. A.
21 Nov 2023
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Everything went fine without any problem. Excelent!
Experience from: 20 Nov 2023
A. A.
20 Nov 2023
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easy & simple like plug & play :)
Experience from: 19 Nov 2023