What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3390 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 390 reviews since 15/05/2021

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4.6

Based on 1 165 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

177 reviews mention the digital experience, with 86% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

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5 ★

G. A.
28 Sept 2024
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Clear explanations and guidelines
Experience from: 27 Sept 2024
J. A.
28 Sept 2024
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Excelentes Opciones para visitar Barcelona
Experience from: 27 Sept 2024
M. A.
28 Sept 2024
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excellent website. very informative. easy to use
Experience from: 24 Sept 2024
J. A.
28 Sept 2024
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good service quick confirmation
Experience from: 25 Sept 2024
A. A.
28 Sept 2024
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It was easy to buy tickets in Hola Barcelona.
Experience from: 26 Sept 2024
L. A.
28 Sept 2024
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Easy to purchase
Experience from: 24 Sept 2024
W. A.
28 Sept 2024
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Very easy purchase and payment process
Experience from: 21 Sept 2024
V. A.
28 Sept 2024
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Very easy
Experience from: 27 Sept 2024
D. A.
28 Sept 2024
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okey
Experience from: 22 Sept 2024
C. A.
28 Sept 2024
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SIMPLE
Experience from: 22 Sept 2024
F. A.
28 Sept 2024
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Impossible to get my VAT validated.
Experience from: 20 Sept 2024
Reply from Hola Barcelona

Thank you for your comments. If you encounter a case like this again, please fill in the following form: https://www.holabarcelona.com/contact-us The relevant department will explain you how to do it. Greetings,

Reply from F. A.

You could also tell me , and others, here ..

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R. A.
28 Sept 2024
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superb
Experience from: 23 Sept 2024
J. A.
28 Sept 2024
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good service
Experience from: 25 Sept 2024
S. A.
28 Sept 2024
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Easy to use and get Voucher code to phone in an instant.
Experience from: 22 Sept 2024
A. A.
28 Sept 2024
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top
Experience from: 26 Sept 2024
A. A.
28 Sept 2024
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It was easy to buy and to use. Great value for money.
Experience from: 22 Sept 2024
N. A.
28 Sept 2024
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Most efficient way to get around Barcelona.
Experience from: 27 Sept 2024
C. A.
20 Sept 2024
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Simple
Experience from: 20 Sept 2024
R. A.
19 Sept 2024
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easy to use and great price
Experience from: 18 Sept 2024
M. A.
19 Sept 2024
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it was ok!
Experience from: 18 Sept 2024