What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3390 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 390 reviews since 15/05/2021

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4.6

Based on 1 165 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

177 reviews mention the digital experience, with 86% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

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5 ★

B. A.
9 Oct 2024
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Useful and simple
Experience from: 8 Oct 2024
G. A.
9 Oct 2024
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Fast and efective
Experience from: 8 Oct 2024
J. A.
9 Oct 2024
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Seems more expensive than necessary but it works i guess. 25euros would have seemed more reasonable for just 4 days.
Experience from: 8 Oct 2024
E. A.
8 Oct 2024
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Everything is ok
Experience from: 7 Oct 2024
M. A.
8 Oct 2024
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Thank you for easy site to purchase.
Experience from: 7 Oct 2024
G. A.
8 Oct 2024
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Very good and fast
Experience from: 7 Oct 2024
D. A.
7 Oct 2024
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Great
Experience from: 6 Oct 2024
O. A.
7 Oct 2024
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simple and clear
Experience from: 6 Oct 2024
D. A.
6 Oct 2024
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Seems to be the easiest for our 6 trips on the metro. Used our 5 day card and was good value, a cheaper convenient option with no add one might be nice..
Experience from: 5 Oct 2024
S. A.
6 Oct 2024
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nice experience
Experience from: 5 Oct 2024
A. A.
5 Oct 2024
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Easy to place order.
Experience from: 4 Oct 2024
G. A.
5 Oct 2024
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that's ok
Experience from: 14 Sept 2024
O. A.
4 Oct 2024
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It was very easy to understand the differents cards, the rules and the all purchase experience.
Experience from: 2 Oct 2024
A. A.
4 Oct 2024
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:-)
Experience from: 2 Oct 2024
C. A.
4 Oct 2024
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Always easy and the online discount is a nice plus!
Experience from: 3 Oct 2024
J. A.
2 Oct 2024
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Clear, safe en friendly
Experience from: 1 Oct 2024
A. A.
2 Oct 2024
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easy and seamless process
Experience from: 1 Oct 2024
R. A.
1 Oct 2024
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It is too early in the transaction to give a credible rating.
Experience from: 30 Sept 2024
C. A.
29 Sept 2024
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Easy to use and quick to complete the purchase
Experience from: 27 Sept 2024
M. A.
29 Sept 2024
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I appreciate your sightseeing brouchure, which I downloaded. It will help us find new locations to visit.
Experience from: 23 Sept 2024