What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3390 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 390 reviews since 15/05/2021

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4.6

Based on 1 165 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

177 reviews mention the digital experience, with 86% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
26 Nov 2024
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thanks
Experience from: 20 Nov 2024
T. A.
26 Nov 2024
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Fue muy fácil de comprar. gracias.
Experience from: 21 Nov 2024
N. A.
26 Nov 2024
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Easy to buy
Experience from: 25 Nov 2024
S. A.
26 Nov 2024
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Easy and clear
Experience from: 21 Nov 2024
A. A.
26 Nov 2024
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easy and fast purchase online! looking forward to using the cards when we land!
Experience from: 25 Nov 2024
S. A.
23 Nov 2024
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Detailed information and discounted rates with self explanatory descriptions
Experience from: 10 Nov 2024
I. A.
23 Nov 2024
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Recommended
Experience from: 13 Nov 2024
M. A.
23 Nov 2024
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Did not receive the mail. No voucher on web page
Experience from: 9 Nov 2024
Reply from Hola Barcelona

Thank you for your comments. If you encounter a case like this again, please fill in the following form: https://www.holabarcelona.com/contact-us The relevant department will resend your tickets as soon as possible. Greetings.
D. A.
23 Nov 2024
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Very good services.
Experience from: 10 Nov 2024
S. A.
23 Nov 2024
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Why ticket cannot be virtual? I have to buy a bus ticket to get to the metro to retrieve my travel card...
Experience from: 17 Nov 2024
M. A.
23 Nov 2024
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Information about how to retrieve the purchased tickets was not given (or at least not obvious), only after completing the payment, this information was sent in an email.
Experience from: 10 Nov 2024
D. A.
23 Nov 2024
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It was OK
Experience from: 8 Nov 2024
V. A.
23 Nov 2024
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Easy and fast
Experience from: 10 Nov 2024
K. A.
23 Nov 2024
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FACILE A UTILISER
Experience from: 9 Nov 2024
M. A.
23 Nov 2024
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Good and quick
Experience from: 9 Nov 2024
A. A.
23 Nov 2024
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...
Experience from: 8 Nov 2024
R. A.
23 Nov 2024
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Quick and easy, good price!
Experience from: 16 Nov 2024
Ç. A.
23 Nov 2024
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Experience from: 8 Nov 2024
L. A.
23 Nov 2024
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Easy and problem free alså with a discount
Experience from: 17 Nov 2024
A. A.
23 Nov 2024
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purchase executed within speed of light, easy, intutive, reliable
Experience from: 8 Nov 2024