What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3390 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 390 reviews since 15/05/2021

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4.6

Based on 1 165 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

177 reviews mention the digital experience, with 86% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

H. A.
4 Dec 2024
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no others
Experience from: 3 Dec 2024
J. A.
3 Dec 2024
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Seamless experience
Experience from: 2 Dec 2024
R. A.
2 Dec 2024
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Good info on the website, easy to use, and of course good discounts!
Experience from: 1 Dec 2024
M. A.
1 Dec 2024
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simple
Experience from: 30 Nov 2024
E. A.
30 Nov 2024
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First time using site, and it was quite easy to navigate.
Experience from: 29 Nov 2024
D. A.
30 Nov 2024
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Siempre con Hola Barcelona!
Experience from: 29 Nov 2024
K. A.
29 Nov 2024
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All good thx
Experience from: 28 Nov 2024
W. A.
29 Nov 2024
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No problems, easy site
Experience from: 28 Nov 2024
M. A.
28 Nov 2024
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Easy to buy
Experience from: 27 Nov 2024
I. A.
28 Nov 2024
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The purchase went smoothly apart from the quite slow loading of the page regarding the payment details. I tought that system had crashed and it took me 3 times trying until I realised that the problem was with the slow page.
Experience from: 27 Nov 2024
C. A.
27 Nov 2024
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Its was easy and fast.
Experience from: 26 Nov 2024
M. A.
27 Nov 2024
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Super, It's very easy :)
Experience from: 25 Nov 2024
Y. A.
26 Nov 2024
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convenient and efficient services
Experience from: 24 Nov 2024
C. A.
26 Nov 2024
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The site is very easy to use and the multiday passes seem like a good value.
Experience from: 26 Nov 2024
R. A.
26 Nov 2024
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Very quick and easy process
Experience from: 19 Nov 2024
M. A.
26 Nov 2024
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Easy purchase!
Experience from: 24 Nov 2024
B. A.
26 Nov 2024
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The ticket purchase was easy.
Experience from: 25 Nov 2024
A. A.
26 Nov 2024
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We haven't been able to buy anything with a Swedish debit card but had to find a Spanish credit card and then do international transfers between bank accounts - this sucks frankly on a site aimed at tourists.
Experience from: 18 Nov 2024
Reply from Hola Barcelona

Thank you for your comments. If you encounter a case like this again, please fill in the following form: https://www.holabarcelona.com/contact-us The relevant department will explain you how to do it. Greetings.
G. A.
26 Nov 2024
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Very to purchase. Seems to have a good price to value ticketing.
Experience from: 23 Nov 2024
A. A.
26 Nov 2024
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simple and clear
Experience from: 21 Nov 2024