What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3388 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 388 reviews since 15/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Graham A.
10 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
Very easy to buy
Experience from: 9 Oct 2025
Kaushik A.
9 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
A very convenient way of buying various cards in one place
Experience from: 7 Oct 2025
Keith A.
9 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
Simple and clear
Experience from: 8 Oct 2025
Larissa A.
9 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
good
Experience from: 6 Oct 2025
Zoran A.
8 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
The purchase proces is very simply.
Experience from: 7 Oct 2025
Pawel A.
7 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
100% great experience !
Experience from: 6 Oct 2025
János A.
6 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
Everything was ok.
Experience from: 5 Oct 2025
Damir A.
5 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
Yes, it is. I am really satisfied with the shopping experience
Experience from: 4 Oct 2025
Frank A.
4 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
The Purchasing of the Hola Card is very easy.
Experience from: 3 Oct 2025
Ryutaro A.
3 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
good
Experience from: 2 Oct 2025
Bonan A.
3 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
Simple
Experience from: 2 Oct 2025
Navin A.
3 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
FAST AND SIMPLE
Experience from: 2 Oct 2025
Janos A.
3 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
It was OK
Experience from: 2 Oct 2025
R. A.
2 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
Mui bueno
Experience from: 29 Sept 2025
Arno A.
2 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
All went rather easy.
Experience from: 30 Sept 2025
Birgit A.
2 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
El Enlace de las Rutas no funciona
Experience from: 28 Sept 2025
Fang A.
2 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
Convenient to purchase and good with 10% discount
Experience from: 28 Sept 2025
Marcin A.
2 Oct 2025
Spontaneous review
Spontaneous review without purchase verification
They charged my card twice for 2 cable car tickets
Experience from: 28 Sept 2025
Reply from Hola Barcelona

We regret to hear that we did not meet your expectations. To help us resolve the situation, please write to us via the contact form on our website, providing all the necessary details: holabarcelona.com/tickets/cable-car-montjuic-barcelona Have nice day!
Caers A.
29 Sept 2025
Spontaneous review
Spontaneous review without purchase verification
all went very smooth
Experience from: 28 Sept 2025
Jesper A.
29 Sept 2025
Spontaneous review
Spontaneous review without purchase verification
Easy to pay
Experience from: 28 Sept 2025