What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3388 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 388 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Susan A.
12 Nov 2025
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Easy to purchase ONLINE from UK
Experience from: 4 Nov 2025
Horatiu sorin A.
12 Nov 2025
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Great Service
Experience from: 4 Nov 2025
O. A.
12 Nov 2025
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ottimo
Experience from: 6 Nov 2025
Radu grigorovici A.
12 Nov 2025
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.dffh
Experience from: 4 Nov 2025
Artiom A.
12 Nov 2025
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Easy
Experience from: 5 Nov 2025
Krzysztof A.
12 Nov 2025
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I heard a lot of good opinions about this service. I had planned to buy this thicket at the vending machine at first, but the 10% discount made me buy it online instead. I payed with my debit. The website asked me whether I would like to pay in PLN or EUR (DCC service). I've chosen the latter, as to avoid the DCC. Overall, the experience was great
Experience from: 3 Nov 2025
Dennis A.
9 Nov 2025
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Straight forward transactions
Experience from: 22 Oct 2025
GoŁAszewska-Kotlarz A.
5 Nov 2025
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Okokokokokokok super
Experience from: 3 Nov 2025
Ilona A.
5 Nov 2025
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too compilcated purchase
Experience from: 2 Nov 2025
Reply from Hola Barcelona

We regret to read that we did not live up to your expectations
Andrzej A.
5 Nov 2025
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All great
Experience from: 3 Nov 2025
Maciej A.
5 Nov 2025
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Ok!
Experience from: 3 Nov 2025
Viola A.
5 Nov 2025
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Simple transaction, completed successfully
Experience from: 3 Nov 2025
Mirali mirhashimli A.
5 Nov 2025
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Fine
Experience from: 3 Nov 2025
Adrian iosif A.
5 Nov 2025
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Very smooth process
Experience from: 3 Nov 2025
Peter A.
3 Nov 2025
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NIE
Experience from: 2 Nov 2025
Witchaluck A.
3 Nov 2025
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Good
Experience from: 2 Nov 2025
Vesna mijatovic jovanovic A.
3 Nov 2025
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Super
Experience from: 2 Nov 2025
Sfian A.
2 Nov 2025
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Good
Experience from: 1 Nov 2025
Gyan A.
2 Nov 2025
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payment option are very selective
Experience from: 1 Nov 2025
Werner A.
2 Nov 2025
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Very easy to navigate and complete the process.Also excellent value for your money
Experience from: 1 Nov 2025