What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3386 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 386 reviews since 15/05/2021

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4.6

Based on 1 164 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Pawel wojciechowski A.
7 Feb 2026
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Clear and easy
Experience from: 2 Feb 2026
Miguel A.
7 Feb 2026
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Fast and lower price
Experience from: 2 Feb 2026
Ewelina A.
7 Feb 2026
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good
Experience from: 31 Jan 2026
Jean therese A.
7 Feb 2026
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We are 3 in total. Thank you for the discount.
Experience from: 2 Feb 2026
Max A.
7 Feb 2026
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easy to use
Experience from: 1 Feb 2026
Akim A.
7 Feb 2026
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Could not select full invoice because the Netherlands are not in the country list
Experience from: 1 Feb 2026
Reply from Hola Barcelona

We care a lot about the satisfaction of our customers, so we will take action and do our best to solve the problem you mention and improve our service. Please fill out this form with more details of the issue so that we can address it properly: https://www.tmb.cat/en/customer-services/procedures/complaints-claims-suggestions. Thank you again for your feedback and we look forward to providing you with better service in the near future. Best regards.
Janet A.
7 Feb 2026
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Simple to use purchase platform. thank you.
Experience from: 1 Feb 2026
Jan A.
7 Feb 2026
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Šlo to krásně no problem.
Experience from: 2 Feb 2026
J. A.
7 Feb 2026
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Very good and chip
Experience from: 2 Feb 2026
T. A.
7 Feb 2026
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yes ok
Experience from: 2 Feb 2026
Sergey A.
7 Feb 2026
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Apple Pay is out of order
Experience from: 1 Feb 2026
Serdar A.
7 Feb 2026
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Good
Experience from: 1 Feb 2026
Ernest A.
7 Feb 2026
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Easy
Experience from: 31 Jan 2026
T. A.
7 Feb 2026
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Easy
Experience from: 30 Jan 2026
Z. A.
7 Feb 2026
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...
Experience from: 30 Jan 2026
Ana A.
7 Feb 2026
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5 estrelas
Experience from: 29 Jan 2026
Yuliia A.
7 Feb 2026
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Good
Experience from: 31 Jan 2026
Jjj A.
7 Feb 2026
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No Applepay available while is was mentioned as possible method
Experience from: 31 Jan 2026
Norbert A.
7 Feb 2026
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Fast and easy
Experience from: 30 Jan 2026
Lukasz A.
7 Feb 2026
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:) super
Experience from: 31 Jan 2026