What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3386 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 386 reviews since 15/05/2021

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4.6

Based on 1 164 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Bernard A.
15 May 2026
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Good price
Experience from: 11 May 2026
Attila A.
15 May 2026
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Experience from: 11 May 2026
G. A.
15 May 2026
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Something.
Experience from: 9 May 2026
Marcos A.
15 May 2026
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Very easy and user friendly
Experience from: 9 May 2026
Manuele A.
15 May 2026
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Good and easy
Experience from: 10 May 2026
Mohammed A.
15 May 2026
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Experience from: 11 May 2026
A. A.
15 May 2026
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It was easy
Experience from: 11 May 2026
S. A.
15 May 2026
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Yhh
Experience from: 8 May 2026
A. A.
15 May 2026
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Good
Experience from: 8 May 2026
Muied A.
15 May 2026
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Hhz
Experience from: 8 May 2026
Mihkel A.
15 May 2026
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good
Experience from: 9 May 2026
Martynas A.
15 May 2026
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Great
Experience from: 8 May 2026
Marek A.
9 May 2026
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Fine
Experience from: 8 May 2026
Abdulahi jama A.
9 May 2026
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great
Experience from: 7 May 2026
R Parisi-Swingburn A.
9 May 2026
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Happy to be sorted with our travels
Experience from: 7 May 2026
Sven A.
9 May 2026
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Is good
Experience from: 8 May 2026
Anthony A.
9 May 2026
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Easy
Experience from: 8 May 2026
Nando A.
9 May 2026
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website is ok and everything seems ok
Experience from: 7 May 2026
Wolfgang A.
9 May 2026
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the credit card payment was complicated and the e-mail confirmation hasn't arrived yet - about 20 min after the purchase was approved by my credit card company!
Experience from: 6 May 2026
Reply from Hola Barcelona

Hello. Please fill in this form with more details of the incident so that we can deal with it properly: https://www.holabarcelona.com/contact-us Thank you again for your feedback and we look forward to providing you with a better service in the near future. Best regards.
Ren A.
8 May 2026
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Easy
Experience from: 6 May 2026