What do Internet users think about gnv.it ?

Customers describe gnv as easy to use, with a clear, intuitive website that makes booking feel quick and straightforward. Several reviews also mention helpful information, detailed pages, and smooth payment, with one customer highlighting the fixed-price reservation option as especially valuable. The brand is also praised for reasonable prices and for a website that works as expected without glitches. Clear instructions and convenient payment add to the experience, and some customers say the price was better through the website than through third-party sites. gnv gathers overwhelmingly positive reviews with 1908 reviews published in total and an average rating of 4.4 stars.

Reviews for Gnv.it

Total: 1 908 reviews since 20/09/2024

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4.4

Based on 743 reviews from the last 12 months

5

65%
4

20%
3

8%
2

2%
1

3%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Customers describe gnv as easy to use, with a clear, intuitive website that makes booking feel quick and straightforward. Several reviews also mention helpful information, detailed pages, and smooth payment, with one customer highlighting the fixed-price reservation option as especially valuable.

This summary is AI-Generated

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Helpful?

Digital experience

245 reviews mention the digital experience, with 76% positive feedback.

"Easy to proceed"

"The website works as expected, no glitchy behaviors, no crash, the information displayed is really helpful"

"Very easy to book on line, can't wait for the Ferry Trip ;-)"

Choice

20 reviews mention choice, with 60% positive feedback.

"Many options to choose from. Sequence of fields could improve"

"Very easy and easy to decide on various options"

"The options are not clear."

1 ★

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5 ★

R. G.
11 Dec 2024
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Everything seems to be ok. E-Tickets received and confirmed.
Experience from: 3 Dec 2024
P. A.
11 Dec 2024
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you offer a 50% discount for the black friday. I filled in everything and finaly I have to pay the standardprice without any discount. And I reached out to the call center and they confirmed that there is not any discount at all. this is not the way how you get customer hwo trust GNV. I am really dissapointed. BR Pius
Experience from: 3 Dec 2024
J. S.
11 Dec 2024
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Did not see any discount during black friday
Experience from: 3 Dec 2024
E. L.
11 Dec 2024
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Seamless purchase process. I wish the seat and cabin selection page could have pictures for the different options.
Experience from: 3 Dec 2024
J. S.
11 Dec 2024
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Clear rocess
Experience from: 3 Dec 2024
K. B.
11 Dec 2024
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Your website not working I have been trying for 2 days
Experience from: 3 Dec 2024
P. K.
11 Dec 2024
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Fast.
Experience from: 3 Dec 2024
V. K.
11 Dec 2024
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Tuto benne!
Experience from: 3 Dec 2024
J. J.
10 Dec 2024
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it is easy process.
Experience from: 2 Dec 2024
D. F.
10 Dec 2024
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Easy process
Experience from: 2 Dec 2024
S. R.
10 Dec 2024
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very easy
Experience from: 2 Dec 2024
A. F.
10 Dec 2024
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The options are presented well, but the purchase itself was difficult. I had to enter all the details 3 times before it would accept my payment, I almost left the website
Experience from: 2 Dec 2024
M. G.
10 Dec 2024
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the site gave some errors. Logged in again and then succeeded. Would be nice if co-passengers could also save. Now every time I have to fill in again.
Experience from: 2 Dec 2024
H. E.
10 Dec 2024
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Good site
Experience from: 2 Dec 2024
E. W.
10 Dec 2024
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Very easy to negotiate the fields
Experience from: 2 Dec 2024
N. J.
10 Dec 2024
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quite easy journey
Experience from: 2 Dec 2024
A. N.
9 Dec 2024
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Fast and perfect
Experience from: 2 Dec 2024
B. M.
9 Dec 2024
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IT WORKS NOT WITH PAYPAL !
Experience from: 1 Dec 2024
I. R.
9 Dec 2024
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very smooth
Experience from: 1 Dec 2024
N. R.
8 Dec 2024
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fairly smooth process and easy to navigate site (helpful to have translation too!)
Experience from: 1 Dec 2024