What do Internet users think about gnv.it ?

Customers describe gnv as easy to use, with a clear, intuitive website that makes booking feel quick and straightforward. Several reviews also mention helpful information, detailed pages, and smooth payment, with one customer highlighting the fixed-price reservation option as especially valuable. The brand is also praised for reasonable prices and for a website that works as expected without glitches. Clear instructions and convenient payment add to the experience, and some customers say the price was better through the website than through third-party sites. gnv gathers overwhelmingly positive reviews with 1908 reviews published in total and an average rating of 4.4 stars.

Reviews for Gnv.it

Total: 1 908 reviews since 20/09/2024

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4.4

Based on 743 reviews from the last 12 months

5

65%
4

20%
3

8%
2

2%
1

3%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Customers describe gnv as easy to use, with a clear, intuitive website that makes booking feel quick and straightforward. Several reviews also mention helpful information, detailed pages, and smooth payment, with one customer highlighting the fixed-price reservation option as especially valuable.

This summary is AI-Generated

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Helpful?

Digital experience

245 reviews mention the digital experience, with 76% positive feedback.

"Easy to proceed"

"The website works as expected, no glitchy behaviors, no crash, the information displayed is really helpful"

"Very easy to book on line, can't wait for the Ferry Trip ;-)"

Choice

20 reviews mention choice, with 60% positive feedback.

"Many options to choose from. Sequence of fields could improve"

"Very easy and easy to decide on various options"

"The options are not clear."

1 ★

2 ★

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4 ★

5 ★

W. C.
25 Dec 2024
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User friendly
Experience from: 19 Dec 2024
W. V.
25 Dec 2024
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Easy and clear
Experience from: 22 Dec 2024
M. D.
18 Dec 2024
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there was one time a problem with the proces . further okay
Experience from: 13 Dec 2024
A. G.
18 Dec 2024
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Online booking was easy. I wished they have pictures of all cabins.
Experience from: 15 Dec 2024
T. S.
18 Dec 2024
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it took several attempts to book. always at the last step, when trying to start the payment, the system croaked, either with an API error or with a DNS error for the creditcard provider. GNV offices close at 20:00 although the cyberweek discount runs until 24:00. after every failure, *EVERYTHING* had to be re-entered again. User experience from hell, but thank you for asking!
Experience from: 10 Dec 2024
T. G.
18 Dec 2024
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Great
Experience from: 11 Dec 2024
T. G.
18 Dec 2024
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Labourious
Experience from: 11 Dec 2024
I. B.
18 Dec 2024
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It was okey but after so many travels with gnv I would expect some gratification.
Experience from: 13 Dec 2024
R. W.
16 Dec 2024
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Had to book on MacBook. Did not process payment by Iphone.
Experience from: 10 Dec 2024
S. S.
16 Dec 2024
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it was really good experience
Experience from: 8 Dec 2024
H. K.
16 Dec 2024
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Italian/English mixed dd/mm and mm/dd mixed no clear discount for cyber week
Experience from: 8 Dec 2024
A. T.
16 Dec 2024
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Molto bene!
Experience from: 9 Dec 2024
S. V.
11 Dec 2024
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We were very happy travelling with our animals.. we would only suggest to create more pet friendly areas where they can go to do “their thing”. Our animals live in the country and could not pee for the whole trip as there is nothing closer to the natural soil
Experience from: 6 Dec 2024
L. S.
11 Dec 2024
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Good service
Experience from: 4 Dec 2024
S. V.
11 Dec 2024
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went smootly
Experience from: 7 Dec 2024
J. M.
11 Dec 2024
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user friendly, easy, clear and quite transparent
Experience from: 7 Dec 2024
A. F.
11 Dec 2024
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Easy !
Experience from: 4 Dec 2024
I. V.
11 Dec 2024
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very userfrendly interface
Experience from: 5 Dec 2024
R. S.
11 Dec 2024
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Semplice e veloce
Experience from: 3 Dec 2024
D. L.
11 Dec 2024
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......
Experience from: 3 Dec 2024