Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
18 Dec 2021
Verified reviewWas good but need to perfect the way they woke out there bindings
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A. A.
18 Dec 2021
Verified reviewGreat boots
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A. A.
18 Dec 2021
Verified reviewCustomer service on faulty goods is dry poor
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A. A.
18 Dec 2021
Verified reviewWould use again!
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A. A.
18 Dec 2021
Verified reviewBought a pair of skis with custom bindings for a competitive price and extra discount. Order was packed and shipped in short time to foreign country (Sweden). Everything in place, tuned and in excellent condition. Very satisfied.
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A. A.
16 Dec 2021
Verified reviewGreat site with a great range. Advisers know their stuff. Easy ordering and helpful after sales support. Timely delivery. Also transparent about pricing of goods to be shipped to the UK (very few other sites are so clear about what you can expect to pay) - with Glisshop, there are no hidden charges.
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A. A.
16 Dec 2021
Verified reviewGreat shop & prices, vast myriad products & couces
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A. A.
16 Dec 2021
Verified reviewI had to call them twice for size info and payment help, and they were very helpful. A great experience.
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A. A.
16 Dec 2021
Verified reviewVery good. Excellent
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A. A.
16 Dec 2021
Verified reviewExcellent shop, my go to place fro ski equipment
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A. A.
16 Dec 2021
Verified reviewGreat value and service
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A. A.
16 Dec 2021
Verified reviewEverything was brilliant kept informed all the way from order to shipping to delivery. Would and have used again. Excellent service.
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A. A.
16 Dec 2021
Verified reviewHave not received my order in over 2months from dispatch email, had to shop elsewhere as it’s come to the point I needed my gear for my trip, endlessly struggling to gain contact from Glisshop about a refund on the order I simply haven’t even received. Poor customer service which is a shame.
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A. A.
16 Dec 2021
Verified reviewThe skis, bindings and poles look great but not tested them yet. The free transport bag was poor quality, no padding.
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A. A.
15 Dec 2021
Verified reviewTop quality company, but be aware of customs cost on expensive items
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A. A.
10 Dec 2021
Verified reviewGood all round, very pleased with Glisshop. I was worried about ordering internationally, especially in the current climate, however they were exceptional. Perfect. Thank you!
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A. A.
10 Dec 2021
Verified reviewGreat price speedy delivery.
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A. A.
10 Dec 2021
Verified reviewOrder arrived quicker than expected.
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A. A.
10 Dec 2021
Verified reviewIt was all good and smooth. Thank you.
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A. A.
10 Dec 2021
Verified reviewI found the staff very responsive to emails and very helpful. Transaction was excellent and delivered speedily and on time.
Reviews displayed in chronological order