Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
-
A. A.
19 Feb 2022
Verified reviewFast delivery and good tracking for delivery to the uk of a helmet
-
A. A.
19 Feb 2022
Verified reviewGreat prices, fast delivery
-
A. A.
19 Feb 2022
Verified reviewGood price, no issues with customs and speedy delivery. will use again.
-
A. A.
18 Feb 2022
Verified reviewIncredible customer service and shipping time was perfect. Thank you so much
-
A. A.
18 Feb 2022
Verified reviewDelivered on time
-
A. A.
18 Feb 2022
Verified reviewProduct was fairly priced with a good description. Delivery time was accurate and fast with the final courier also being very punctual. Well packaged and well organised company. Will use again
-
A. A.
18 Feb 2022
Verified reviewCustomer service and delivery can't be faulted. Therefore I think 5-star rating is well deserved.
-
A. A.
18 Feb 2022
Verified reviewGreat product quick delivery
-
A. A.
18 Feb 2022
Verified reviewTwo orders , two complete cock ups with my address on the order. I know my address I live there yet it never seemed to make it on to the parcel . One parcel ended up 60miles from where I live . Shower of Sh*t
-
A. A.
17 Feb 2022
Verified reviewGreat service. Great value
-
A. A.
17 Feb 2022
Verified reviewreally good level of service, arrived quickly, best price around with no hidden costs.
-
A. A.
17 Feb 2022
Verified reviewGreat prices; quick delivery. Very happy
-
A. A.
17 Feb 2022
Verified reviewPrompt delivery but expensive postage.
-
A. A.
17 Feb 2022
Verified reviewNot yet tried the skis on he piste, but all safely arrived and binding settings look correctly set etc....
-
A. A.
17 Feb 2022
Verified reviewPrompt delivery well packaged easiest place to buy higher level kids skis for reasonable price
-
A. A.
16 Feb 2022
Verified reviewWhen I looked at the product it stated delivery 18th January but when I clicked to purchase it stated delivery 24th January. My 3 boys were going skiing on 22nd January so I decided to risk ordering the masks. Delighted to say that they arrived Thursday 20th January which was fantastic. Good communication regarding despatch, customs and delivery in the UK throughout. Thank you!
-
A. A.
16 Feb 2022
Verified reviewGood price and delivery was very prompt.
-
A. A.
16 Feb 2022
Verified reviewGood service. Received reasonably quickly considering they were being shipped from overseas and required mounting and setting of bindings.
-
A. A.
16 Feb 2022
Verified reviewVery quick service and delivery. Would definitely use again. Skis arrived well packed and arrived ahead of due delivery date.
-
A. A.
16 Feb 2022
Verified reviewGlisshop was really good - Ordered some skis and poles from here and would highly recommend! I live in the UK and delivery only took 5 days.
Reviews displayed in chronological order