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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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24 Feb 2022
Verified reviewI’m a complete novice and on a whim fancied trying out XC skiing. I found the search facility a bit rubbish, so it took a while to identify what I was looking for(inexpensive). I managed to order a mix of Nordic gear by mistake (skate and classic). I followed up the order with an email request to check it was compatible gear though and they were quick to reply, pointing out my error. This was followed with more correspondence and phone calls from a lovely helpful guy called Clément, who sorted everything out. Delivery was fast and skis, shoes and sticks seem good quality. I like these guys and would happily recommend them and I would use them again.
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24 Feb 2022
Verified reviewThe website was easy to navigate around. The product range and availability was good and the prices were competitive
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24 Feb 2022
Verified reviewVery approachable team. Very helpful discussion about binding placement. Rapid delivery ahead of indicated date
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23 Feb 2022
Verified reviewI ordered from Sweden, the price was very attractive compared to Sweden, the shipping cost was super low and the shipping time was very fast. Received my order in a few days time. I will definitely buy again! :)
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23 Feb 2022
Verified reviewexactly as described thank you
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23 Feb 2022
Verified reviewClear description, timely delivery and exactly as advertised. Very pleased with the overall service.
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23 Feb 2022
Verified reviewFast delivery
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23 Feb 2022
Verified reviewEverything worked perfectly, very quick delivery and good price.
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23 Feb 2022
Verified reviewIt was very quick and easy to order the skis and the Delivery was quick, I was kept updated the whole time.
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23 Feb 2022
Verified reviewExcellent service, fast despatch...absolutely happy....
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23 Feb 2022
Verified reviewItems comesverry wellpcked, there was no delays in the delivery. Glisshop supply as well tracking number so I was able totrack my parcel all the time. The ski are great,bindings set up, like they said, everything was absolutely wonderfull even the PRICE!!! Many recomends. I will use them again when I will be looking for a set for my kids. Thanks.
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22 Feb 2022
Verified reviewHave not used equipment yet but Glisshop service was extremely high quality and the skis etc seem really good value! Thanks!
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22 Feb 2022
Verified reviewEverything went slick and on time.
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22 Feb 2022
Verified reviewExcellent service.
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22 Feb 2022
Verified reviewfast and did what they said. Great.
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22 Feb 2022
Verified reviewThis was my second purchase from this shop. Both transactions were very smooth and professional. The equipment was dispatched quickly and within a week it reached me in Poland
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21 Feb 2022
Verified reviewgood
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21 Feb 2022
Verified reviewQuick delivery, even to the U.K. I had to return one thing and the process was rapid and simple.
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20 Feb 2022
Verified reviewGreat company great service 👍
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20 Feb 2022
Verified reviewVery quick delivery time and great website, no hesitation using Glisshop again. Thanks.
Reviews displayed in chronological order
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