Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
1 Mar 2022
Verified reviewStill not use it
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A. A.
1 Mar 2022
Verified reviewFantastic and seamless service from choosing skis and bindings on website through to quick delivery. Really pleased with new skis
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A. A.
25 Feb 2022
Verified reviewFast delivery, good communication & tracking, items ordered were as described and very happy with all purchases.
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A. A.
25 Feb 2022
Verified reviewFantastic service and quick delivery. Especially to the UK considering we now have the shitshow of brexit. Great price, great service will definitely use again in the future
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A. A.
25 Feb 2022
Verified reviewFast shipping, great service as always.
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A. A.
25 Feb 2022
Verified reviewVery good company. The best prices around. Very good communication and customer service. Well done. Will be coming back again.
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A. A.
25 Feb 2022
Verified reviewHighly impressed. Navigation on the site was easy and smooth. Plenty of information available on site to help with buying the right gear or equipment. Order arrived on time and just as described. Overall really positive and pleased with the service.
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A. A.
25 Feb 2022
Verified reviewVery good and efficient service
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A. A.
25 Feb 2022
Verified reviewFantastic service
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A. A.
25 Feb 2022
Verified reviewThank you for delivering to the UK.
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A. A.
25 Feb 2022
Verified reviewVery efficient, was able to track my parcel throughout and delivered on time . Thank you.
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A. A.
25 Feb 2022
Verified reviewThe whole experience was outstanding from telephone customer service and choice of equipment to price and speed of delivery.
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A. A.
25 Feb 2022
Verified reviewVery easy to select product, order it and get it delivered on time to GB. Very happy with Bollé ski helmet.
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A. A.
25 Feb 2022
Verified reviewGreat helmet
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A. A.
25 Feb 2022
Verified reviewProduct was very competitively priced. Delivery was relatively fast, and the communication on the delivery was very good.
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A. A.
25 Feb 2022
Verified reviewGreat skis and good price. Excellent service and skis arrived very quickly.
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A. A.
25 Feb 2022
Verified reviewGreat site once you understand how its set up. Selection is unbeaten and so are the prices
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A. A.
25 Feb 2022
Verified reviewThe company is fine but you are buying from France and if something needs returning, then you need to pay for the postage to the UK and back again - for a helmet that's £40, wiping out any savings of going online. If you know it fits, then great, but otherwise proceed with caution.
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A. A.
25 Feb 2022
Verified reviewAmazing experience with Glisshop! Everything that I ordered came as expected and very quickly. Will definitely order again.
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A. A.
24 Feb 2022
Verified reviewOverall good products, competitive prices. Only thing is that response time to a query took more than 24 hours, which in my case resulted in not being able to add a few more items to the same consignment, costing another 30 euros in postage. Having said that, both packages arrived on time within 24 hours of each other. Cannot rate products as yet as I haven’t used them. They arrived reasonably well packaged and without damage as far as I can ascertain at this time. Hope to use them tomorrow at Adelboden or Kandersteg.
Reviews displayed in chronological order