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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
14 Apr 2022
Verified reviewQuality products at a reasonable price, happy with the delivery time but a little harder to track than usual.
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A. A.
14 Apr 2022
Verified reviewI have ordered items before and everything was very good including staff support. However this time the item was not suitable and the returns process turned into a nightmare. I had to keep chasing and I didn’t get a refund for many weeks after the confirmed delivery.
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A. A.
13 Apr 2022
Verified reviewEasy web site to navigate Ordered 2 helmets for skiing, arrived earlier than estimated delivery date and well packaged. Very satisfied with the service and products. Thank you
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A. A.
13 Apr 2022
Verified reviewreally fast, thought it would come from England to Germany, but it was sent from France and arrived in 2 days, just in time for the pow. Thanks for making my day!
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A. A.
13 Apr 2022
Verified reviewMy order package was returned to the warehouse in France by the courier and I was not notified. I only found out because I chased up the order to ask where it was. I then had to cancel the order as it was never going to arrive in time for my trip. Extremely disappointing and complete lack of customer service
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A. A.
7 Apr 2022
Verified reviewGreat service from the Glisshop team, as usual
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A. A.
7 Apr 2022
Verified reviewquick delivery
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A. A.
7 Apr 2022
Verified reviewVery efficient purchase and delivery.
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A. A.
7 Apr 2022
Verified reviewExcellent personalised service and very quick delivery.
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A. A.
7 Apr 2022
Verified reviewGreat advice and delivered on time. Have used them before.
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A. A.
7 Apr 2022
Verified reviewNANANA
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A. A.
7 Apr 2022
Verified reviewGreat site, great jacket, great price and great experience overall
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A. A.
7 Apr 2022
Verified reviewEfficient telephone help and very prompt despatch and delivery.
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A. A.
7 Apr 2022
Verified reviewexcellent service, customs fees included
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A. A.
7 Apr 2022
Verified reviewFast delivery to Sweden. Great products. All around a good experience
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A. A.
7 Apr 2022
Verified reviewExcellent, fast delivery no issues
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A. A.
7 Apr 2022
Verified reviewAmazing service.
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A. A.
7 Apr 2022
Verified reviewEasy to order and helpful staff. Good value.
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A. A.
7 Apr 2022
Verified reviewOrder dispatched and goods received as per the ordered made.
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A. A.
7 Apr 2022
Verified reviewOn line order was fantastic input details required and when ski’s arrived they were exact. Delivery was on time Ski’s are fantastic
Reviews displayed in chronological order
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