Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
10 Sept 2022
Verified reviewGreat skis. Came really quick. Brilliant service!
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A. A.
8 Sept 2022
Verified reviewBrilliant on all accounts!
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A. A.
8 Sept 2022
Verified reviewNo better service, plus a price that is highly competitive
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A. A.
8 Sept 2022
Verified reviewGreat skis at a great price. Looking forward to the season start.
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A. A.
8 Sept 2022
Verified reviewLiving in the UK and ordering a set of ski’s from from a French retailer I thought I might have issues with the purchase and delivery….I was wrong as everything was absolutely gtreat
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A. A.
8 Sept 2022
Verified reviewWe're in UK and no issues with purchase or shipment from EU, All customs charges sorted and shipping,. Sunglasses were great price and speedy delivery.
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A. A.
8 Sept 2022
Verified reviewI did not realise initially that Glisshop was based in France, but that was not a problem. The order was delayed at the couriers in the UK but a phone call to Glisshop resolved that very quickly. when the goods turned up the helmet was too small - we needed to order a large size and there was a fault with the goggles. a quick phone call to Glisshop again directed me to their website. I was sent the shipping documents, returned the order and was quickly refunded. I reordered the items which turned up a few days later - perfect. Glisshop were very efficient and helpful during the process - so full marks. it is when things go wrong slightly that we are measured and in this Glisshop came out with flying colours.
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A. A.
8 Sept 2022
Verified reviewI was really dubious, as when I was looking for my Garmin online, Glisshop came up. Never having used them before I was naturally curious. However, they had the item in the colour I wanted, for less than I could find in UK based shops. Delivery was fast, tracked, and straightforward as the price I paid was to my door. No customs to have to worry about. I'd happily shop here again.
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A. A.
7 Sept 2022
Verified reviewExcellent service. Product arrived in 6 days! And no tax to be paid even though it came all the way from France. Thank you Glisshop!
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A. A.
4 Sept 2022
Verified reviewGreat prices, advice and delivery times
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A. A.
2 Sept 2022
Verified reviewResponsive and fast delivery, I recommend.
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A. A.
2 Sept 2022
Verified reviewExcellent descriptions and very fast delivery to the UK. Extremely happy - thank you
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A. A.
2 Sept 2022
Verified reviewExcellent service, quick delivery
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A. A.
31 Aug 2022
Verified reviewfab service it came really fast well packed couldn't fault the service will use them again for sure
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A. A.
31 Aug 2022
Verified reviewExcellent service and speedy delivery
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A. A.
31 Aug 2022
Verified reviewGreat service, easy to order and delivered in good time even though the company is based in France.
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A. A.
29 Aug 2022
Verified reviewIt’s not cosy. Holder sections are squeezing the throat, while under the chin it’s also squeezing the chin and feeling like choking. Almost unable to turn my head while holders are closed.
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A. A.
26 Aug 2022
Verified reviewExcellent service. Very quick delivery despite the requirements for sending a package through customs. I like the fact that the postage and import costs are clearly explained and charged by Glisshop. What you see is what you get. Thank you.
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A. A.
25 Aug 2022
Verified reviewFast delivery and great skis. Thank you.
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A. A.
23 Aug 2022
Verified reviewOrder delivered promptly and liked the informal and friendly communications from Glisshcp.
Reviews displayed in chronological order