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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
26 Dec 2022
Verified reviewJust want to say how amazing Glisshop have been. I ordered a ski outfit and DOD have lost it. Glissop have been so helpful and supportive and provided a full refund. Excellent customer service!!
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A. A.
26 Dec 2022
Verified reviewArrived quickly and on time
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26 Dec 2022
Verified reviewVery bad communication, left new skis on my front door luckily not stolen!
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A. A.
26 Dec 2022
Verified reviewItem did not arrive
Reply from Glisshop.co.uk
"Hello and thank you for taking the time to respond to our survey. We are sorry that the delivery took a little bit longer than usual. It says on the tracking that your parcel has been delivered on the 14th of December. We have seen that you have trusted us again with another order. Do not hesitate to contact us either by phone at 020.31.29.33.01 or by email at info@glisshop.com if you have any issue with a delivery we will do everything that we can to help you. Best regards, The Glisshop team. "
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A. A.
26 Dec 2022
Verified reviewWebsite fairly easy, order very easy, & stuff comes quickly considering the mess the UK have made of Brexit. Tiniest of niggles, hard to compare products on the web as sizes filter didn't work & this may have been an impulse of middle age, still better than a Harley D bike!
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A. A.
25 Dec 2022
Verified reviewTop quality goods at the best prices with excellent service and delivery…… What’s not to like ?
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A. A.
25 Dec 2022
Verified reviewOrdered splitboard that should have included skins arrived without skins. I requested the Shop to deliver skins also, but they are ignoring me and not answering anything to me.
Reply from Glisshop.co.uk
"Hello and thank you for taking the time to respond to our survey. We are deeply sorry for forgetting to put the skins with the splitboard. We gave the information to our teams at our warehouse so they can pay more attention with the preparation of the orders. You have placed a request on our website on the 12th of January and we have sent the skins on the 18th of January. Best regards, The Glisshop team. "
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A. A.
25 Dec 2022
Verified reviewGreat company, excellent equipment, good prices, purchased before and will again , swift delivery to UK
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A. A.
18 Dec 2022
Verified reviewGreat price, products and customer service!
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18 Dec 2022
Verified reviewVery quickly resent item that originally failed to clear customs. Communicated and responded well to all queries.
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A. A.
18 Dec 2022
Verified reviewBrilliant price, super service. Well done.
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18 Dec 2022
Verified reviewGreat company. I ordered ski boots, they arrived promptly & fitted perfectly! On my way to the snow in them very soon.
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18 Dec 2022
Verified reviewHelpful advice, friendly service, prompt delivery and a great price. Faultless!
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18 Dec 2022
Verified reviewExcelent. Fast shipping and delivery.
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A. A.
18 Dec 2022
Verified reviewQuick easy, genuine discounts. Good to be on newsletter.
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A. A.
18 Dec 2022
Verified reviewArdderchog, Diolch am wasanaeth arbenig 👍
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A. A.
18 Dec 2022
Verified reviewWide variety of choice, good price, prompt delivery
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A. A.
18 Dec 2022
Verified reviewI’ve received fantastic service from the seller. I purchased boots at the discount price, they were dispatched immediately and arrived very promptly to the UK in perfect condition.
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A. A.
18 Dec 2022
Verified reviewBrilliant price and delivery was quick and efficient. Will definitely use again.
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A. A.
18 Dec 2022
Verified reviewSuper quick and trouble free delivery.
Reviews displayed in chronological order
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