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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
4 Feb 2023
Verified reviewBrilliant service - fast and efficient, bindings fitted without any issues.
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A. A.
4 Feb 2023
Verified reviewNo dificulty in finding wha I was looking for
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A. A.
3 Feb 2023
Verified reviewGlisshop is by far the best shop I have ever used for ski gear.. the prices are excellent the service is efficient and now the fears of brevity have receeded their prices include tax and shipping and mean you gave nothing to fear. The last order was quickly delivered for a great price... well done glisshop ...my 1st port of call everything
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A. A.
3 Feb 2023
Verified reviewFab customer service. Speedy delivery.
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A. A.
3 Feb 2023
Verified reviewGreat prices and fast delivery to UK. Only criticism would be, you can only cancel rather than change order if for example, you made a sizing error.
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A. A.
2 Feb 2023
Verified reviewGreat price great delivery
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A. A.
2 Feb 2023
Verified reviewGreat quick service and a good price
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A. A.
2 Feb 2023
Verified reviewGood service. I was worried about buying from abroad but after reading reviews made my purchase. Delivery took a bit longer due to the distance but the product was as described and cheaper than I could buy locally.
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A. A.
2 Feb 2023
Verified reviewAn excellent transaction. I loved the website - it was so easy to navigate and to narrow my search to find exactly what I was looking for. My purchase arrived quickly and Glisshop kept me informed regarding delivery. I would definitely use them again and would recommend them to family and friends.
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A. A.
2 Feb 2023
Verified reviewVery quick delivery. Packaged well.
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A. A.
2 Feb 2023
Verified reviewI have used Glisshop several times now and there service is excellent with very reasonable prices. I couldn’t recommend them highly enough.
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A. A.
1 Feb 2023
Verified reviewI've been a Glishop customer for almost a decade, but sadly this has now ended. If I could give a zero I would. I completed several orders from the UK, however, one of my packages never made it to my home, and it got returned to France, and is now being returned back to the UK. I'm yet to receive my products and this whole process has taken well over a month. I returned another product as it was the wrong size, and after having to pay for the return delivery, I was then treated to being refunded £15.00 less than what I paid for the product. Customer Service throughout this process has been particularly unhelpful, or quick to offer solutions such as resending the same goods whilst the others were returning to sender. This is probably largely affected by Brexit, but it appears Glishop has given up its UK customers.
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A. A.
1 Feb 2023
Verified reviewItems arrived as described, great survey
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A. A.
31 Jan 2023
Verified reviewBuy with confidence.
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A. A.
31 Jan 2023
Verified reviewexcellent service...👍👍....easy buying process
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A. A.
30 Jan 2023
Verified reviewGreat service with good prices.
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A. A.
29 Jan 2023
Verified reviewWe couldn’t find these gloves anywhere else, so this was a great buy. The shipping costs however were very expensive and had we been able to buy from anywhere else we would have done.
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A. A.
29 Jan 2023
Verified review......
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A. A.
28 Jan 2023
Verified reviewQuick delivery
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A. A.
28 Jan 2023
Verified reviewExcellent. Easy to contact. Flexible with issues. Great service.
Reviews displayed in chronological order
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