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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
12 Apr 2023
Verified reviewUsed this site a few times and found them to be excellent. The returns policy is great and easy to do. Definitely recommend
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A. A.
12 Apr 2023
Verified reviewFantastic company. Informative website and easy to use making ordering easy. Fast delivery and well packed products at a great price 👍
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A. A.
12 Apr 2023
Verified reviewGlisshop have got it nailed for UK customers. The price you see (plus £20 carriage) is the price you pay - no import VAT, no handling charges, no currency exchange fees. And the delivery is really quick, just a few days, despite going through UK customs. Brilliant.
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A. A.
12 Apr 2023
Verified reviewGood service. Amazingly fast delivery.
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A. A.
12 Apr 2023
Verified reviewGreat customer service - helped me to find the right pair of skis and skins. Very happy with the product.
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A. A.
12 Apr 2023
Verified reviewFast and efficient service. Definitely recommend and I'll be using them again. I've passed on the details to friends looking for ski equipment.
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A. A.
11 Apr 2023
Verified reviewEasy website to navigate. Regular shipping updates.
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A. A.
11 Apr 2023
Verified reviewVery easy website accurate and fast delivery
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A. A.
11 Apr 2023
Verified reviewReally pleased that this was delivered in the time advertised - thank you
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A. A.
11 Apr 2023
Verified reviewGreat value very quick reliable service and delivery
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A. A.
11 Apr 2023
Verified reviewVery efficient service. My skis arrived the following week.
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A. A.
10 Apr 2023
Verified reviewThe site is easy to navigate, the delivery was very quick and the skis were well packaged
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A. A.
10 Apr 2023
Verified reviewGood service - arrived as expected. Very good DPD delivery.
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A. A.
9 Apr 2023
Verified reviewClear website. Quick service. Kept informed.
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A. A.
8 Apr 2023
Verified reviewGood skis arrived quickly and we’ll packed
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A. A.
8 Apr 2023
Verified reviewFast delivery and clear tracking. No issues!
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A. A.
8 Apr 2023
Verified reviewOrdered two sets of ski goggles & only received one set. Glisshop response was very delayed & unhelpful. They have yet to replace these goggles & it resulted in us ordering elsewhere. Will never order from them again nor recommend them.
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A. A.
8 Apr 2023
Verified reviewAs always great skis, great service at a competitive price with speedy turnaround.
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A. A.
8 Apr 2023
Verified reviewSecond time I’ve ordered from Gliss. Great service and speed of deliver. And we were able to get exactly what we wanted.
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A. A.
8 Apr 2023
Verified reviewSuper easy to use website. My new boots came from France to Ireland (Belfast) in less than a week which is great service.
Reviews displayed in chronological order
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