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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
12 May 2023
Verified reviewI have used Glisshop for many years now and will continue to do so. They mounted my bindings correctly, the price was right. No hidden costs, meaning extra taxes or carriage charges. Great service, great company. Thank you
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A. A.
12 May 2023
Verified reviewReally good - clear details of products and easy to use filters on the website. Prompt delivery with good updates, especially considering it was coming to the UK from France.
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A. A.
11 May 2023
Verified reviewSpeedy delivery. Well packaged product, no problems at all. Would recommend and use again
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A. A.
10 May 2023
Verified reviewgood service
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A. A.
10 May 2023
Verified reviewPoor product description - item clearly not fit for purpose. Then told a return would be charged at £40. (I found a return for £18)
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A. A.
9 May 2023
Verified reviewFast efficient service at a fair price
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A. A.
7 May 2023
Verified reviewnice communication, good product
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A. A.
7 May 2023
Verified reviewEfficient purchase , good value for money
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A. A.
6 May 2023
Verified reviewFantastic. No reason to shop elsewhere. Prices are competitive, simple to use and they kept me well informed
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A. A.
6 May 2023
Verified reviewAlways the best prices and the best ranges of ski and ski bindings packages. Used the Glisshop store a couple of times now, never disappointed.
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A. A.
5 May 2023
Verified reviewPlease to deal with plus knowledgeable people in the team made the process very easy
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A. A.
5 May 2023
Verified reviewI have bought a pair of boots and 2 pairs of skis from Glisshop and the experience every time has been brilliant. I would highly recommend them.
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A. A.
5 May 2023
Verified reviewVery helpful on the phone, easy to use online and skis arrived very quickly.
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A. A.
5 May 2023
Verified reviewI still have not received my product 8 days after the given delivery date. I’ve emailed and had no response back regarding the status of my delivery
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A. A.
4 May 2023
Verified reviewExcellent service, tracked the product and it arrived on time.
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A. A.
4 May 2023
Verified reviewHappy with product and price
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A. A.
3 May 2023
Verified reviewGood service
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A. A.
2 May 2023
Verified reviewExtremely happy with your service. Easy purchase process. Fast delivery to UK. DPD were brilliant aswell
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A. A.
2 May 2023
Verified reviewExcellent help providing new XC skis.
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A. A.
2 May 2023
Verified reviewI have just brought my skies from here some k2 they arrived quickly and had the bindings and settings as requested very efficient I am happy with my purchase will definitely be coming back
Reviews displayed in chronological order
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