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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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21 Nov 2023
Verified reviewGreat products with almost unbeatable prices. Have bought products from them which always arrived promptly and well packaged, updates were great and regular giving me assurance. Their customer service for UK is always excellent and they are one of the few companies left you can actually phone and speak to a real person straight away, and the calls are always answered, again I find this really assuring. Have had great experience with my purchases. Glissshop UK is my go to site for any ski products every time.
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21 Nov 2023
Verified reviewA .co.Uk website, don’t expect to be paying £20 for a return to France
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21 Nov 2023
Verified reviewGreat website Great online advice Very easy process Fast delivery Excellent!
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21 Nov 2023
Verified reviewEasy, quick and efficient.
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20 Nov 2023
Verified reviewMy second pair of skis and bindings from Glisshop – and always brilliant buying from these guys. Keen prices, excellent delivery from abroad, and you can phone them up and speak to a person fast if you have any concerns. Haven't tried the skis yet, as I'll be off to the slopes in December.
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18 Nov 2023
Verified reviewI was hugely disappointed with gliss. I ordered a fleece and the delivery service provided and.contracted by gliss failed. However it required me as the customer to recognise the problems and inform gliss. There were two attempts and all that took several months.in the end gliss gave up as they couldn’t manage their courier service and refunded me. But this did not compensate me for the time, ultimately wasted, I took trying to assist gliss in providing me with my chosen fleece.
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17 Nov 2023
Verified reviewI have used Glisshop many many times to buy skis,ski boots ,ski helmets etc and I have always had excellent advice and delivery times have been very quick.
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16 Nov 2023
Verified reviewReally pleased with the products, price and speed of delivery.
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15 Nov 2023
Verified reviewFabulously efficient, and good value for money 👍
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15 Nov 2023
Verified reviewI could imagine packaging being better, especially for skis like Mirus Cor due to their shape. All the rest was just perfect, amazing customer service and delivery time to Switzerland.
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14 Nov 2023
Verified reviewService as usual was excellent. Great value and quick service!
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12 Nov 2023
Verified reviewGood value/service, quick delivery, Absolutely recommend,
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12 Nov 2023
Verified reviewSuper fast delivery, great price and really good service. Thank you
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8 Nov 2023
Verified reviewExcellent prices on equipment not easy accessible in the uk, very good communication and a trustworthy shop.
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8 Nov 2023
Verified reviewGreat service and competitive pricing.
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5 Nov 2023
Verified reviewSite easy to navigate, select and buy
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4 Nov 2023
Verified reviewVery good
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4 Nov 2023
Verified reviewVery quick process, good discount, clear shipment tracking and fast delivery. I tried to order the same pair from Eko Sport and they lost my package. Glisshop delivered however so I recommend
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4 Nov 2023
Verified reviewExcellent service. Ordered and received skis within one week.
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3 Nov 2023
Verified reviewQuick and helpful customer service.
Reviews displayed in chronological order
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