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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
1 Dec 2023
Verified reviewExcellent service and efficient delivery
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A. A.
1 Dec 2023
Verified reviewThe process of returns isn’t great and costs money unlike most retailers. Would not but again from them because of this.
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A. A.
1 Dec 2023
Verified reviewSite was very easy to navigate, found what I was looking for with ease and I would highly recommend this site to others.
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A. A.
30 Nov 2023
Verified reviewVery happy with this purchase. The price was amazing compared to other retailers. It's worth waiting a little longer on delivery for great savings.
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A. A.
30 Nov 2023
Verified reviewVery nice
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A. A.
29 Nov 2023
Verified reviewquik delivery
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A. A.
28 Nov 2023
Verified reviewEasy to order, prompt dispatch and delivery
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A. A.
28 Nov 2023
Verified reviewReally competitive prices and quick delivery from Europe
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A. A.
28 Nov 2023
Verified reviewThe best price I could find on line for Maui Jim sunglasses. After placing my order my sunglasses arrived sooner than expected. Parcel tracking the best I have experienced. All together, excellent service.
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A. A.
27 Nov 2023
Verified reviewVery good service and items delivered on time and in perfect condition
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A. A.
26 Nov 2023
Verified reviewAmazing item, great service coupled with fantastic value.
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A. A.
26 Nov 2023
Verified reviewExcellent experience, contacted them for advise and could not fault it.
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A. A.
26 Nov 2023
Verified reviewgood service
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A. A.
25 Nov 2023
Verified reviewGreat customer service, everything delivered as expected.
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A. A.
24 Nov 2023
Verified reviewI bought new skiing glasses, but I received used one with plenty of scratches. I started the return process, but still did not got the way how to do it. Very disappointed with customer service.
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A. A.
24 Nov 2023
Verified reviewReally good company, delivery to the UK NO STRESS OR EXTRA FEES. Much better than others selling snowboarding gear, all came safely not damaged and swiftly. Yet to board with it yet as go end of Jan - can’t wait!!!
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A. A.
24 Nov 2023
Verified reviewGreat prices, great communication, prompt dispatch and reasonable postage cost. What's not to like?
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A. A.
23 Nov 2023
Verified reviewAbsolutely perfect as always.
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A. A.
23 Nov 2023
Verified reviewI had a warranty claim w. GLISSHOP and they were very good indeed
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A. A.
23 Nov 2023
Verified reviewI chatted to a technician, order skis, came in the week. Great skis for a brilliant discount
Reviews displayed in chronological order
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