Go to website
Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
-
A. A.
10 Jan 2024
Verified reviewStill waiting for delivery. Was meant to be a Christmas gift but Glisshop failed to deliver…massively disappointed with the service.
-
A. A.
10 Jan 2024
Verified reviewExcellent, very impressed with the service from start to delivery.
-
A. A.
8 Jan 2024
Verified reviewThis was the first time I have used Glisshop and have not been disappointed! Very good customer service and helpline which ended up rerouting my order to pick up in resort rather than delivered to UK. The two skisets were excellent with bindings attached perfectly. Can’t thank them enough and have no hesitation in recommending - will be using them again.
-
A. A.
7 Jan 2024
Verified reviewGood price and great service
-
A. A.
6 Jan 2024
Verified reviewfilled out a form before order describing my ski size and boot size and selected the option that said I want my skis to be fitted to my bindings and my bindings to be set at the size of the boots. I placed my order. 11 days later I had not received any information about my delivery so I emailed asking where they were and they then said they needed my boot size eventhough I had given them it. if I did not email I wouldn't be surprised if they didn't bother sending them. Then when I emailed asking where they were the person that responded was avoiding my questions and was getting quite defensive. would not recommend ordering from here if you need your item quickly
-
A. A.
6 Jan 2024
Verified reviewVery simple and smooth transaction to the UK, which is rare these days!
-
A. A.
6 Jan 2024
Verified reviewLove this place to order ski gear from. Wide range of brands. Have bought skis and a helmet from them recently. Competitive prices, excellent service and quick delivery. Would definitely recommend shopping with them.
-
A. A.
6 Jan 2024
Verified reviewMy order was held up in customs waiting for charges to be paid by me. I paid to release the goods. And Glisshop promptly refund my cost. Thank you.
-
A. A.
6 Jan 2024
Verified reviewThe whole service was great, thanks.
-
A. A.
6 Jan 2024
Verified reviewDelivery service was impeccable
-
A. A.
6 Jan 2024
Verified reviewAlways great value and products delivered swiftly
-
A. A.
5 Jan 2024
Verified reviewI am very happy with my purchase, the service was very good quick and easy, arrives in less then 1 week from france to the UK, highly recommend getting your equipment from here
-
A. A.
4 Jan 2024
Verified reviewI needed to contact customer service re an error made when acing my order. They immediately responded and took care of the problem. Very easy to deal with and very prompt delivery on my order
-
A. A.
4 Jan 2024
Verified reviewEasy to use website and goods received quickly even during Christmas season.
-
A. A.
4 Jan 2024
Verified reviewWell described, brilliantly priced, quickly delivered
-
A. A.
3 Jan 2024
Verified reviewArrived in good time, and as ordered.
-
A. A.
3 Jan 2024
Verified reviewgood communication, delivery came pretty quickly
-
A. A.
3 Jan 2024
Verified reviewGreat service- all Uk tax and postage included in the price 👍
-
A. A.
3 Jan 2024
Verified reviewIncorrect postcode on package. Order held up for some time. Lack liaison from yourselves and carrier stalled things further!! What should have taken an email to correct mistake took weeks. I gave up contacting Glisshop and dealt with problem myself with DPD the end carrier. They themselves were quite un helpful. ,!but I eventually received package via a readdressing process which should have been activated by yourselves!!! Not impressed.
-
A. A.
3 Jan 2024
Verified reviewExcellent, ordered late on Sunday received in UK on Thursday, really pleased
Reviews displayed in chronological order
Contact
Go to website
Certification
