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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
12 Mar 2024
Verified reviewThe process of buying my snowboard was frictionless from placing the order on their website to home delivery.
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A. A.
12 Mar 2024
Verified reviewPrompt delivery. The usual self inflicted disadvantages from Brexit.
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A. A.
12 Mar 2024
Verified reviewThey didn’t send the data through for shipping so I haven’t received my helmet and haven’t got the money back either. I go away this week and haven’t got a helmet now. It’s been weeks.
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A. A.
12 Mar 2024
Verified reviewAsolo boots - excellent product Glisshop - best price available, delivered quickly 👍
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A. A.
11 Mar 2024
Verified reviewQuick delivery. Box slightly damaged but parcel was okay
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A. A.
11 Mar 2024
Verified reviewDelivery and customer experience was excellent
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A. A.
11 Mar 2024
Verified reviewGreat shop and awesome advice
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A. A.
11 Mar 2024
Verified reviewThis is the second purchase I have made through glisshop and both times they have been great. Great price, communication and delivery. Thanks.
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A. A.
11 Mar 2024
Verified reviewGreat service! Skis came up perfectly set up for my boots and weight parameters. 5 stars!
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A. A.
11 Mar 2024
Verified reviewOrdering was easy and tracking info good. However, the packaging was very poor. Not enough tape so the box was falling open when it arrived and not robust. The goggles were ok because they are in a v strong case but if they had fallen out of the box they would have been lost and this was quite possible with the state of the packaging when the arrived. No excuse for this poor packing it needs to improve especially as they came to UK from France.
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A. A.
10 Mar 2024
Verified reviewGlissshop is always my goto shop for all things skiing ..they have an extensive range of equipment easy to use website good prices and easy to navigate payment system. I have bought skiis goggles clothing and all manner of kit and it's always been delivered promptly . Their prices include all taxes import duties vat etc so no worries there. Although after brexit they are not quite as cheap as they used to be it's difficult to find stuff cheaper .
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A. A.
10 Mar 2024
Verified reviewgreat prices, super fast order processing
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A. A.
9 Mar 2024
Verified reviewitems arived on time and without issues
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A. A.
9 Mar 2024
Verified reviewWill shop here again.
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A. A.
9 Mar 2024
Verified reviewSpeedy delivery and cost are outlined
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A. A.
8 Mar 2024
Verified reviewGreat range, order made bespoke with my selection of skis and bindings then shipped next day, arrived in the UK from France within a week. Order arrived in full and competitive price. Very pleased.
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A. A.
8 Mar 2024
Verified reviewAll aspects from buying to deliverywere excellent
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A. A.
8 Mar 2024
Verified reviewAll good
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A. A.
7 Mar 2024
Verified reviewThey did what they said they would. Timely delivery and a very good price,
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A. A.
7 Mar 2024
Verified reviewItem came damaged.
Reviews displayed in chronological order
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