Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
7 Mar 2024
Verified reviewExcelent products, good prices and customer services
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A. A.
7 Mar 2024
Verified reviewVery happy with the service. I felt like the price was well positioned, my order was dealt with in a timely manner and tracking information was accurately supplied
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A. A.
7 Mar 2024
Verified reviewFabulous service, easy to order. Brilliant price for fantastic skis.
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A. A.
7 Mar 2024
Verified reviewGreat range of kit, easy to use and really friendly sales team, definitely recommend them
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A. A.
7 Mar 2024
Verified reviewFast delivery considering shipping overseas
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A. A.
7 Mar 2024
Verified reviewAll good
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A. A.
7 Mar 2024
Verified reviewI highly recommend Glisshop, what’s not to like! Best prices I could find, easy website to navigate, and my skis delivered to scotland within 4 days of ordering, happy customer
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A. A.
6 Mar 2024
Verified reviewVery helpful, knowledgeable staff on the phone gave me advice as to which skiis would suit me best. A good price and arrived securely packaged within a few days. Off to try them out next week!
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A. A.
6 Mar 2024
Verified reviewExcellent service really pleased with the product customer services team good too
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A. A.
6 Mar 2024
Verified reviewThey were very helpful, it was very easy to order and was delivered really quickly. I highly recommend using them. I am going to ski them next week
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A. A.
6 Mar 2024
Verified reviewSpeedy efficient service and good value
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A. A.
6 Mar 2024
Verified reviewVery efficient service. Delivered on time
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A. A.
6 Mar 2024
Verified reviewProfessional service and speedy delivery.
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A. A.
5 Mar 2024
Verified reviewGreat experience. No problem having it shipped to my rental accomodation, even without a local phone number. Arrived when promised. Very well packed, using only cardboard and paper packing! No plastic to deal with👍
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A. A.
5 Mar 2024
Verified reviewExcellent service as always from Glisshop. Package arrived as promised.
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A. A.
5 Mar 2024
Verified reviewCame in perfect condition and very quickly, only issue was that my bindings weren’t set up and had to do it myself
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A. A.
5 Mar 2024
Verified reviewShipping from France, taxes included in price, delivery about 1 week. Good prices.
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A. A.
4 Mar 2024
Verified reviewGood communication on delivery
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A. A.
3 Mar 2024
Verified reviewSo helpful on the phone. Such a great team.
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A. A.
3 Mar 2024
Verified reviewExcellent advice and customer service
Reviews displayed in chronological order