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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
16 Jul 2024
Verified reviewExcellent service all round..
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A. A.
16 Jul 2024
Verified reviewHave ordered on a number of occasions and they’ve been great every time.
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A. A.
16 Jul 2024
Verified reviewGreat branded product , good price & service.quick dispatch .
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A. A.
16 Jul 2024
Verified reviewI only found this site via a google search, once I entered the site, I found it easy to navigate, they have lots of interesting stuff for sale, the online shopping experience for me was 100% satisfaction.
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A. A.
16 Jul 2024
Verified reviewExcellent service. Very competitively priced sunglasses and speedy delivery. I will definitely be using them again.
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A. A.
16 Jul 2024
Verified reviewWebsite and delivery turnaround very good. Great company with great prices. Will use again. Only negative was delivery at our end but that has nothing to do with Glisshop and i am a very satified customer.
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A. A.
16 Jul 2024
Verified reviewNo shipping to Croatia. Payment processs without any verification.
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A. A.
16 Jul 2024
Verified reviewGreat. Until the frame broke in a fall. Not covered for replacement….?
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A. A.
16 Jul 2024
Verified reviewGood
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A. A.
16 Jul 2024
Verified reviewI bought freeride skis to use next season. It was my second order from Glisshop as I bough new boots this season. All arrived safely and amazingly quickly / seamlessly with all customs formalities taken care of. The bindings were set up perfectly for the boots, and in case of questions the team at Glisshop have the technical knowledge to advise on products if you need it. All in all a great buying experience, and I will definitely be back on the site the next time I need some more gear.
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A. A.
16 Jul 2024
Verified reviewGreat product at very competitive price
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A. A.
6 Jul 2024
Verified reviewSite easy to use, purchase came when it was supposed to. Great service, with a good price for the item purchased and would use again
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A. A.
6 Jul 2024
Verified reviewDespite my transaction being International - to the UK, the delivery came reliably and without any other charges, I also received a nice discount, very happy.
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A. A.
6 Jul 2024
Verified reviewItem received within the time frame. No problems.
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A. A.
6 Jul 2024
Verified reviewGreat customer service before and after purchase. Excellent recommendation on skis and accessories prior to purchase. Following shipment I experienced an issue with delivery in the UK where the delivery company refused to address my issue. A quick chat with the team at Glisshop resolved my issue. Will use again, 5 Star!
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A. A.
6 Jul 2024
Verified reviewGreat skis, great comms and delighted with the skis
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A. A.
4 Jul 2024
Verified reviewGood product. Quick delivery and kept informed all the way. Well packaged. Fuss free good experience.
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A. A.
4 Jul 2024
Verified reviewGreat product, arrived safely and well packaged. Responsive to help I asked for with the order even though it required flexibility between the office and warehouse.
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A. A.
30 Jun 2024
Verified reviewQuick delivery and excellent customer service in answering all of my questions. High recommended!
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A. A.
22 Jun 2024
Verified reviewExcellent company to buy from. The postage was expensive however that was most likely due to Brexit rules not the company itself. I would definitely buy from them again.
Reviews displayed in chronological order
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