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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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E. R.
6 May 2025
Verified reviewEasy and efficient - plus a great price on my skis!
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G. P.
6 May 2025
Verified reviewExcellent service. Had to send one of the products back. Refunded no problem.
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A. C.
6 May 2025
Verified reviewVery happy with the purchase process, I could select the skis and bindings I wanted from a wide range for what was a very competitive price, delivered. They arrived earlier than expected in perfect condition - without any additional duties and tax costs as I am outside of the EU (which is what Glisshop would be the case). They bindings are set correctly for my boots and the DIN is also set correctly for me. My only observations would be, I was advised to check the goods whilst the courier waited, and he refused to do (but the packaging was pristine). Also, the courier just turned up without any notification when he was coming but this wasn't a problem.
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M. G.
6 May 2025
Verified reviewGreat service
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L. J.
6 May 2025
Verified reviewGood price with normal delivery time.
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A. D.
6 May 2025
Verified reviewHad no problems whatsoever with my order and got a really good deal!
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J. S.
6 May 2025
Verified reviewExcellent product at an excellent price. Delivery time could be a bit quicker or a little improvement in communication regarding delivery would have been appreciated.
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K. M.
6 May 2025
Verified reviewgreat product, great service. Spoke to customer service for advice before my purchase and they were really responsive and helpful. Product arrived quickly and pleased with how it performs
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J. W.
6 May 2025
Verified reviewThere was a small delay in shipping otherwise the correct board arrived in brand new condition much cheaper than in the UK. No extra import taxes. I will shop again in confidence
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P. M.
6 May 2025
Verified reviewExcellent price and faster than advertised delivery, will definitely use again.
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P. T.
30 Apr 2025
Verified reviewGreat product as described. Delivered on time with tracking. Highly recommend.
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B. W.
30 Apr 2025
Verified reviewGreat price, quick delivery and love that all import duties are included in the price.
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W. W.
30 Apr 2025
Verified reviewFirst class delivery, very fast and arrived with no damage.
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D. B.
30 Apr 2025
Verified reviewFast shipping to the Uk, good service when you call for advice / compatibility questions
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J. W.
30 Apr 2025
Verified reviewGlisshop ordering was great - customer service was very helpful (I asked if I would need to pay customs on an import into the UK - they assured me I did not). I was concerned with their selection of courier (Evri) as I have had mixed results with them - but they did deliver.
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P. C.
30 Apr 2025
Verified reviewSkis arrived as per order
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A. G.
30 Apr 2025
Verified reviewGreat product and fast delivery
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P. M.
30 Apr 2025
Verified reviewAbsolutely fantastic service, my daughter loved her new ski boots and they were shipped to scotland in next to no time . Thanks again would highly recommend 👌
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T. H.
30 Apr 2025
Verified reviewVery good price for the ski boots I wanted. Delivered on time.
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M. L.
30 Apr 2025
Verified reviewGreat service! Top advice and recommendations with quick turnaround and fast delivery!! Can’t ask for much more !! Highly recommended.
Reviews displayed in chronological order
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