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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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Andrejs M.
25 Dec 2025
Verified reviewFast and secure delivery. Bought twice from them - exellent value for money.
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David S.
25 Dec 2025
Verified reviewGreat product selection and ease of purchase online for package of skis with bindings. Good comms regarding dispatch and delivery. Delivery in good timescale and well packaged. Would use again as overall great !
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Jude G.
25 Dec 2025
Verified reviewOrdering is easy and straightforward, not to mention good prices overall.
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Kathryn B.
25 Dec 2025
Verified reviewPlenty of stock and prompt and clear communication regarding mounting of bindings. Shipping was speedy especially as coming France to UK. Will definitely use again. 5*
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Gary K.
25 Dec 2025
Verified reviewOrder was sent day of order with tracking but the tracking didn't work for 8 days (2 phone calls). When the skis were delivered the bindings were not set up, just set as out of box. Extremely disappointing when you look at what you pay.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. We are sorry for the fact that you were unable to track your parcel. We do indicate in the email with the parcel information that the tracking link will not be active until the parcel has cleared customs and been handed over to Parcelforce/Royal Mail. As for the bindings, they were unfortunately not mounted on your skis due to an error in our warehouse and we do apologise for this. We have since provided you with setup information and a voucher as a form of compensation. We are sorry once again for the inconvenience caused. Best regards The Glisshop Team
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Nicholas S.
25 Dec 2025
Verified reviewAwful. Ordered nearly 2 weeks ago and not received it yet. Won’t be using again
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Gerald H.
25 Dec 2025
Verified reviewthey delivered what they promised.
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John C.
25 Dec 2025
Verified reviewGreat site - Great Service - Just GREAT
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Joshua W.
18 Dec 2025
Verified reviewGood communication from Glisshop, but I do think the delivery and packaging could be improved. My Royal Mail delivery of my skis was left outside of my house in London. So this was a high risk of it being stolen, luckily they weren’t, I also received 0 communication and emails on the day of delivery so I had no way to know they were arriving that day, my housemate just found them outside our house. I assume this is Royal mails fault more than Glisshop, my only criticism of Glisshop would be a little bit more protection in the box for them, they were kind of loose in the box. They weren’t damaged though! The odd scratch on the base nothing wax can’t fix.
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Maryan-Chapman S.
18 Dec 2025
Verified reviewArrived as stated no tracking and took longer than I tho to arrive
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John R.
18 Dec 2025
Verified reviewThe postage was expensive as the item appears to have come from within the uk
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Joseph D.
18 Dec 2025
Verified reviewAlways reliable, highly recommend!
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David B.
18 Dec 2025
Verified reviewGreat service and delivered on time.
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Andriy T.
18 Dec 2025
Verified reviewAnd I'm happy with everything, good service, fast and that's it
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James S.
18 Dec 2025
Verified reviewGood prices, excellent service, no problems.
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James S.
18 Dec 2025
Verified reviewGreat supplier, good prices and deliver when they say they will, with items arriving well packaged.
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Vladimir V.
18 Dec 2025
Verified reviewGood assortment of stuff. Very responsive to last minute comments to the exsiting order. Swift delivery to another coutry. Best prices. Thank you!!
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Simon G.
18 Dec 2025
Verified reviewGreat product, fantastic price
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Duke M.
18 Dec 2025
Verified reviewA Good and professional service right from the onset, great products and prices.
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Ann C.
18 Dec 2025
Verified reviewVery helpful to an older couple navigating the website
Reviews displayed in chronological order
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