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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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Sebastijan T.
15 Mar 2026
Verified reviewIt's perfect.
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João L.
15 Mar 2026
Verified reviewfast delivery
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David P.
15 Mar 2026
Verified reviewAwesome service as always. Thank you.
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Peter F.
15 Mar 2026
Verified reviewI was concerned the helmet I purchased was coming from France and there would be custom issues, but helmet turned up early and was perfect. Thank you for great service.
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Davy K.
15 Mar 2026
Verified reviewFabulous experience again ordering with Glisshop.co.uk. Order was delivered faster than expected and choice of delivery agent gave me peace of mind. Would definitely order from them again.
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S. D.
15 Mar 2026
Verified reviewWe have bought a pair of skis and bindings and a pair of boots online from Glisshop.fr this year, and collected from the shop in Aubiere. Both shop and staff are brilliant- staff knowledgeable and helpful. Thoroughly recommended.
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Sebastijan T.
15 Mar 2026
Verified reviewthey are not so warm.
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Phil W.
15 Mar 2026
Verified reviewGreat price and no delivery issues
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Andrew H.
15 Mar 2026
Verified reviewUnfortunately my package didn’t arrrive. Had to chase to find out more. To be fair, reimbursement was quick.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. We are extremely sorry that your parcel went missing during shipment. We opened an investigation as soon as you contacted us and we of course issued a full refund. We hope you will consider using Glisshop again in the future. Best regards The Glisshop Team
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Paul D.
13 Mar 2026
Verified reviewStill not received been 4-5 weeks
Reply from Glisshop.co.uk
Hello and thank you for your feedback. We are extremely sorry for the poor delivery experience. Your order was dispatched on 28 January and we were not aware that your parcel was missing until you left your review. We of course immediately investigated the matter with the carrier and redispatched your order to you, which you safely received. In future, please don't hesitate to contact our customer-service team directly on 020 31293301 or email us at info@glisshop.com. We will be happy to assist you. Best regards The Glisshop Team
Reply from Paul D.
Absolutely not your fault and thank you very much for sorting out so promptly, items received many thanks
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John C.
13 Mar 2026
Verified reviewWhilst not the fastest delivery times I’ve always found Glisshop to be the best on price for high end ski gear. Highly recommended.
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Paul H.
13 Mar 2026
Verified reviewI never review anyone - Glisshop is insane. Website works, delivery to UK is quick and pristine. This is my 3 rd order in about 10 years. Normally boards. I am never disappointed. Thank you, thank you, we are sorry for Brexit x
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Jonas O.
13 Mar 2026
Verified reviewGreat service and quick reply to inquiries and questions.
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Sarah jane B.
6 Mar 2026
Verified reviewEverything fine apart from delivery service. No communication about arrival or when being delivered. If I had nt been in think this would of been left outside
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Stephen R.
6 Mar 2026
Verified reviewi have bought from Glisshop for several years now and always recieved great service in all aspects of online purchasing
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Lee P.
6 Mar 2026
Verified reviewVery quick delivery. Competitive pricing.
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Anna C.
6 Mar 2026
Verified reviewarrived earlier that stated, get price and a good pair of ski boots. Happy with purchase process
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Louisa H.
6 Mar 2026
Verified reviewHelpful staff early delivery just need to try out the skies …
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Richard M.
6 Mar 2026
Verified reviewGreat prices, good advice, reliable shipping.
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Michael C.
6 Mar 2026
Verified reviewGreat price and item arrived within time. Seem a good company. Do allow time for order to reach you as comes from France and so goes through customs.
Reviews displayed in chronological order
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