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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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J. R.
6 Mar 2026
Verified reviewDelivery to the uk took about a week but couldn’t fault glisshop at all and love the ski goggles I ordered
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Nicholas M.
6 Mar 2026
Verified reviewGood site for information and value. The staff responded quickly to my questions.
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Nick C.
6 Mar 2026
Verified reviewPerfect and speedy communication. Quick delivery. Highly recommended
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Judith W.
6 Mar 2026
Verified reviewExcellent service, efficient and delivered as promised. Comms very good. Quality of product was excellent and as described
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Calum G.
6 Mar 2026
Verified reviewGreat product, 7 days early on delivery.
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David wynne lloyd D.
6 Mar 2026
Verified reviewProduct itself is fine and a good match to our ski boots. Postage is expensive for a UK domain website.
Reply from Glisshop.co.uk
Thank you for your feedback. We're delighted to hear that the product is a good match for your ski boots. We understand that the £20 postage charge may seem high. However, this fee covers international shipping from France as well as customs-related costs. In fact, it represents only a portion of the actual cost we incur to deliver parcels to the UK. We appreciate your understanding and thank you for your order. Best regards The Glisshop Team
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Etherington G.
6 Mar 2026
Verified reviewGreat service. Kept me informed of the delivery time.
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William W.
6 Mar 2026
Verified reviewVery slow delivery. Wondered it would ever arrive but it did eventually
Reply from Glisshop.co.uk
Hello and thank you for leaving your feedback. We ship to the UK twice a week and deliveries usually take between 5 to 7 days depending on the length of time they spend in customs. You placed your order on 2 February and it was dispatched on 5 February and delivered to you on 11 February. We hope you are happy with your order. Best regards The Glisshop Team
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Alex H.
6 Mar 2026
Verified reviewOrder arrived early, estimated delivery was 17/2 and it arrived 13/12 by parcelforce. All items as expected
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Alexander T.
6 Mar 2026
Verified reviewExcellent, everything as promised.
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David D.
6 Mar 2026
Verified reviewSki poles arrived promptly & with no issues.
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John M.
6 Mar 2026
Verified reviewGood, would have been excellent, but the house number was left of the postage label, my delivery went back to the depot, after some investigating, I had to drive 8 miles to pick my delivery up, I could have requested the different delivery day but after the confusion I hd I opted to just go and pick my delivery up.
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Hanna Z.
6 Mar 2026
Verified reviewExcellent service,quick delivery.Top class shop.
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Paul B.
6 Mar 2026
Verified reviewFantastic pricing, great delivery to UK, especially over the Festive Period and excellent communications, great would not hesitate to order from Glisshop again.
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Spary I.
6 Mar 2026
Verified reviewReally helpful and sorted me the perfect ski boots
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C. S.
6 Mar 2026
Verified reviewThe item was easy to order , and was expected I am looking forward to testing it out the session thank you
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A. W.
6 Mar 2026
Verified reviewSuper! Great quality skis at a good deal, delivered quickly and with bindings fitted, all ready to use!
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Christopher T.
4 Mar 2026
Verified reviewExcellent experience from start to finish
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Davide P.
4 Mar 2026
Verified reviewQuick delivery for a great pair of skis!
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Mira D.
4 Mar 2026
Verified reviewFast delivery, product without damages
Reviews displayed in chronological order
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