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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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Anthony S.
24 Mar 2026
Verified reviewGreat prices, fast delivery, great service team that were quick to resolve my issues.
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Joshua O.
24 Mar 2026
Verified reviewwell made fast and easy
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Peter W.
24 Mar 2026
Verified reviewGreat site, good prices and quick delivery. Would recommend for sure
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Hasmik S.
24 Mar 2026
Verified reviewVery good, great service. I would definitely recommend to my friends.
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Kaleta A.
24 Mar 2026
Verified reviewHuge variety of products, good prices, fast delivery no matter to which country I ordered package. And in case I had to return some items I've never experienced any problems. One of my favourite shops. Highly recommend.
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Mehmet emin O.
24 Mar 2026
Verified reviewLightning fast & smooth
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Hana D.
21 Mar 2026
Verified reviewI only found out about the shop this year (2026). Great selection and offers. Good prices and discounts. Amazing filters, and the possibility to set up a whole set of skis, bindings, and boots. Delivery estimate is exact, delivery price very low (within Europe). The only suggestion and wish I have is that the delivery is extended worldwide.
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James S.
21 Mar 2026
Verified reviewCustomer service is beyond terrible, emails ignored, had to arrange by own return shipping because Glisshop could not cover a shipment back to France from Ireland, hilarious.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. As indicated on our website at the time of your order, we asked you to return the product at your own expense. Indeed, for certain countries, including Ireland, we are unfortunately unable to provide prepaid return labels. However, we did refund the return shipping costs you incurred on 12/03/2026 and the helmet was refunded in full on 03/04/2026. You also mention that you did not receive replies to your emails. However, we responded to all your messages within two to three days, which corresponds to our average response time during the winter season. We hope you will consider purchasing from Glisshop.com again in the future. Kind regards, The Glisshop Team
Reply from James S.
get fucked
Show exchanges Hide exchanges -
Aaron M.
21 Mar 2026
Verified reviewGreat service and price
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Paul M.
21 Mar 2026
Verified reviewFound the perfect ski boots at a great price. Delivered to the Uk in super quick time . Thank you for a great customer service experience.
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Mike E.
21 Mar 2026
Verified reviewGreat selection sensible pricing value for money excellent delivery very quick. Family and friends have used them numerous times in recent years.keep it up .
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John C.
21 Mar 2026
Verified reviewGood pricing and efficient service.
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Arvydas D.
15 Mar 2026
Verified reviewEverything went great! Shipping was fast, all the items were perfect!
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John R.
15 Mar 2026
Verified reviewExcellent service again, having bought my skis from you a few years ago. The ski boots were a good price and just what I need.
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Terry W.
15 Mar 2026
Verified reviewExcellent value and delivery and skis set up perfectly. Would highly recommend
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D. S.
15 Mar 2026
Verified reviewI stumbled across glisshop by chance, Having puchsed 3 snowboards I can't fault the customer service, and delivery to Northern Ireland. Better prices than Absolute snow and Blue Tomato.
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James S.
15 Mar 2026
Verified reviewExcellent service, quick delivery. Would use again.
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Ian T.
15 Mar 2026
Verified reviewI can’t rate the Glisshop team more highly, not only did they respond to my email super quickly but they advised me on the best products for my requirements.
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Alan M.
15 Mar 2026
Verified reviewGreat information and videos to help choose , great prices and clear buying guid - set up of bindings was excellent ! Highly recommend
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Dean R.
15 Mar 2026
Verified reviewGreat prices and reasonable delivery times. Products are fantastic and they set the skis to fit your boots.
Reviews displayed in chronological order
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