What do Internet users think about Etoffe.com ?

With Etoffe, the experience feels smooth from ordering to delivery. Customers mention clear communication, quick responses, and packages arriving well wrapped and in perfect condition, often sooner than expected. Several also describe the service as easy and efficient, with helpful staff making the process simpler. Reviews also highlight a wide choice of fabrics, wallpaper, and established brands, along with accurate descriptions and good quality. Some customers mention fast shipping to the US and careful handling for long journeys, while others appreciate the smooth ordering process and the attention to detail. Etoffe gathers overwhelmingly positive reviews with 291 reviews published in total and an average rating of 4.7 stars.

What is Etoffe.com's address ?

7 quai Gabriel PÃ©ri 94340 Joinville Le Pont

Reviews for Etoffe.com

Total: 291 reviews since 03/12/2023

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4.7

Based on 81 reviews from the last 12 months

5

90%
4

4%
3

1%
2

1%
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4%

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5 ★

Review Summary

With Etoffe, the experience feels smooth from ordering to delivery. Customers mention clear communication, quick responses, and packages arriving well wrapped and in perfect condition, often sooner than expected. Several also describe the service as easy and efficient, with helpful staff making the process simpler.

This summary is AI-Generated

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Helpful?

Delivery

68 reviews mention delivery, with 88% positive feedback.

"Fast delivery. Good service."

"Simple to buy. Delivery by DHL was fast. Product arrived home in great condition."

"Excellent customer service and communication! I contacted them when it seemed like my order would not arrive within the quoted shipping time. They…"

Digital experience

17 reviews mention the digital experience, with 100% positive feedback.

"Very helpful online service, free shipping to US!"

"Very east to navigate the site and find exactly what I was looking for. Delivery was prompt and payment was easy with updates all along the way."

"Immediate service and speed delivery of my order without any problems. I can recommend this e-shop very much!"

Team expertise

13 reviews mention our team's expertise, with 92% positive feedback.

"Great customer service and response time"

"Good customer Service"

"Great service and communication. I recommend."

Responsiveness

11 reviews mention our responsiveness, with 82% positive feedback.

"Fast and reliabel, good communications."

"Great customer service. Fast service"

"Prompt responses and attention to details."

Friendliness & courtesy

10 reviews mention our friendliness and courtesy, with 90% positive feedback.

"Great customer service"

"Excellent customer service and very efficient staff."

"Good quallity and good service!"

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5 ★

Tom H.
19 Jun 2025
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Great service from order to delivery, kept me informed at all time. Staff were very kind and happy to help.
Experience from: 5 Jun 2025
Kyra T.
15 Jun 2025
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Good contact,fast and reliable delivery. Having questions you get someone taking care of you :)
Experience from: 2 Jun 2025
Vik P.
6 Jun 2025
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I didn't receive this order, but I can say the company sells excellent items that will add tremendous value to your property. My advice is to not order from smaller wallpaper manufacturers as there is a big chance the item will never arrive. And to order items from the biggest brands like Cordonne Labo Leonard is also one of my favorites. Montecolino is also great, as are other Italan studios.
Experience from: 25 Mar 2025
Tina S.
31 May 2025
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Problem with delivery, but very good clientservice. Issue was resolved immediatly
Experience from: 19 May 2025
Elena R.
29 May 2025
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Very fast delivery to US.
Experience from: 17 May 2025
Hilary R.
22 May 2025
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absolutely beautiful fabric, delivered in meticulous condition
Experience from: 25 Apr 2025
Gayle S.
16 May 2025
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Easy easy easy to deal with. Fast shipping and shipping came quickly for international with lots of communication.
Experience from: 25 Apr 2025
Janine R.
10 May 2025
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These were satisfactory. Site was easy to navigate. Shipping was very quick. I am in Texas and I was amazed how quickly it came from Europe. I however would inform your customers of the extra fee to leave customs when entering the US. It cost me $130 $s But I paid it.
Experience from: 16 Apr 2025
Meg K.
5 May 2025
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Excellent! Always a great experience.
Experience from: 15 Apr 2025
L. M.
29 Apr 2025
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Étoffe is the best. So easy to order. I’m in Canada, shipping is fast and efficient. Selection is amazing. I’ve been ordering for years and they always exceed my expectations!
Experience from: 12 Apr 2025
J. R.
23 Apr 2025
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Etoffe is fantastic to work with. They are very good at communicating updates throughout the purchasing process to delivery. I would highly recommend using them again in the future.
Experience from: 10 Apr 2025
M. E.
15 Apr 2025
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Perfect
Experience from: 12 Feb 2025
L. J.
14 Apr 2025
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Stunning wallpaper
Experience from: 8 Feb 2025
J. C.
10 Apr 2025
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Great service and quality products
Experience from: 31 Mar 2025
M. B.
5 Apr 2025
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Easy to do business with and providing excellent products
Experience from: 7 Mar 2025
I. K.
3 Apr 2025
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Arrived quickly, easy to order samples.
Experience from: 20 Feb 2025
V. P.
21 Mar 2025
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Delayed item well past the due date and they don’t know what’s going on.
Experience from: 22 Jan 2025
M. F.
21 Mar 2025
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Another wonderful shopping experience. Etoffe located the paper I was looking for, provided very competitive pricing and handled the transaction with ease and professionalism!
Experience from: 28 Feb 2025
T. R.
21 Mar 2025
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I would highly recommend ETOFFE and will be a returning customer.
Experience from: 10 Mar 2025
V. P.
21 Mar 2025
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Paysage Lointain I Panel Quinsaï delayed by over 2 months! And no solution in sight!
Experience from: 30 Jan 2025