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Review Summary
Ekosport is often described as quick and straightforward, with a clear website, easy ordering and products that arrive as described. Customers also mention good fit for boots, helpful replies from customer service, and the feeling that buying a hard-to-find item was simple.
Delivery
"Fantastic fast service clear website brilliant pricing"
"Miraculously, the product arrived in time (after I send them an email). The product was excellent vale for money."
"My first time buying from ekosport, and I wasn't disappointed. Fast dispatch and shipping, item was new and as described. I would buy from them again."
Digital experience
"Great site, will use again"
"Excellent customer support & good easy to use website.."
"Website good layout and easy to navigate. Accurate description of products and services."
Choice
"Huge product range, great prices and quick delivery time"
"Great range available"
"Great range of products and prices"
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A. A.
28 Nov 2023
Verified review...
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A. A.
28 Nov 2023
Verified reviewExcellent service
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A. A.
28 Nov 2023
Verified reviewGreat pricing quick service will use again
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A. A.
28 Nov 2023
Verified reviewGreat pair of skis, good delivery too!
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A. A.
28 Nov 2023
Verified reviewExcellent set if skis. Precisely what was ordered. Delivered quickly, in good condition and very good value for money.
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A. A.
28 Nov 2023
Verified reviewWas looking for a specific type of ski and binding and the web site took me straight to them with clear instructions/options for setting them up
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A. A.
28 Nov 2023
Verified reviewGood range of products at decent prices. Would have given 5* but for the delivery. There is no way to track the delivery or schedule at a convenient time. They claimed to have tried and failed a couple of times yet we were in. Skis arrived in good condition. Not yet checked the binding setting but previous purchases have been fine on that score.
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A. A.
27 Nov 2023
Verified reviewGood
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A. A.
27 Nov 2023
Verified reviewThe ski helmets which we ordered are excellent and arrived very quickly. Communication was also good
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A. A.
27 Nov 2023
Verified reviewThe products were ok but I ordered different styles and sizes and returned some and they still haven’t refunded me even though it says their will do so n 14 days.
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A. A.
26 Nov 2023
Verified reviewI definitely will NOT shop online with this company again in future. Shopping online with EKOSport can work out expensive if you need to return your items - I was charged £14.99 to return my shoes. I tried to cancel my order before it was despatched, but my request was not read in time and the customer service phone line was engaged every time I attempted to call. Also I never received a despatch notification and I had to chase up both receipt of my return (which took 10 days using their required return process) and my refund. I have now received my refund.
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A. A.
24 Nov 2023
Verified reviewNice selection and very good prices . Products are packed well , overall a very good experience. Would be better if they offered other shipping services ( like DHL )
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A. A.
24 Nov 2023
Verified reviewthe website shoe sizing is incorrect. You have a .co.uk website domain so everyone would assume your sizes are UK sizes. I made my order for a size 7.5. and then having read negative online reviews, i noticed several others had the issue of selecting what they thought were UK sizes only to be sent the wrong size shoes. Once i had realised your website was incorrect. i tried to contact your customer service line on the website, which doesnt work. i tried over 20 times over a working week and not once did i get through! extremely poor service and terrible experience. I hope i get this resolved soon but i cant get hold of anyone so will be leaving a negative review every day until it's resolved or someone contacts me back.
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A. A.
22 Nov 2023
Verified reviewCannot cancel order within a couple of hours and not been dispatched. Two emails sent to company were not answered until 5 days later
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A. A.
21 Nov 2023
Verified reviewI spent an hour last week determining if the website was a scam.
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A. A.
19 Nov 2023
Verified reviewReturn policy is a joke. Brand new goggles in a box don't fit correctly can't be returned. They've literally been opened and put back in the box
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A. A.
9 Nov 2023
Verified reviewEverything I expected from the transaction took place like clockwork and with precision.
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A. A.
9 Nov 2023
Verified reviewI returned my order a month ago and they are ignoring my emails and not refunding me
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A. A.
9 Nov 2023
Verified reviewEasy to navigate and to buy
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A. A.
9 Nov 2023
Verified reviewFast dispatch, fast delivery, good price. The only downside was the delivery cost
Reviews displayed in chronological order
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