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Review Summary
Ekosport is often described as quick and straightforward, with a clear website, easy ordering and products that arrive as described. Customers also mention good fit for boots, helpful replies from customer service, and the feeling that buying a hard-to-find item was simple.
Delivery
"Fantastic fast service clear website brilliant pricing"
"Miraculously, the product arrived in time (after I send them an email). The product was excellent vale for money."
"My first time buying from ekosport, and I wasn't disappointed. Fast dispatch and shipping, item was new and as described. I would buy from them again."
Digital experience
"Great site, will use again"
"Excellent customer support & good easy to use website.."
"Website good layout and easy to navigate. Accurate description of products and services."
Choice
"Huge product range, great prices and quick delivery time"
"Great range available"
"Great range of products and prices"
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A. S.
12 Apr 2025
Verified reviewThe service, in general, is very good. My only negative is the delivery; it took longer than expected, and the 4-5 days stated on the website are really only a guideline. With my order, there was a long delay for dispatch to the courier, which meant it took 8 days, which still isn't long, but it just meant I didn't get my skis in time for the holiday. Customer service replied quickly but couldn't help at all.
Reply from Ekosport.co.uk
Hello Andrew, Thank you for your kind words about our service, We truly appreciate your feedback! We're sorry to hear about the delay in your delivery, and we understand how important it is to receive your items on time, especially before a holiday. Your comments will help us improve our processes to better serve our customers in the future. Kind regards, The Ekosport Team
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N. H.
12 Apr 2025
Verified reviewProduct was exactly as described, really good price. Product actually took two weeks to get to us (not the 4-5 days) as they ship from France so definitely order from these guys ahead of time. Customer support were really good about reassuring me and communicated well (within 2 hours) when I had concerns about the parcel.
Reply from Ekosport.co.uk
Hello Natalie, Thank you for taking the time to share your experience with us! We are glad to hear that you were pleased with the product and pricing. We appreciate your understanding regarding the shipping time and will work to make this clearer for future customers. It is great to know our customer support team could assist you promptly. Your feedback is invaluable as we strive to enhance our services. Best regards, The Ekosport Team
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J. M.
12 Apr 2025
Verified reviewLove the shoes thanks
Reply from Ekosport.co.uk
Hello James! Thank you so much for your positive feedback. We are pleased to know that you love the item! Your satisfaction is our priority, and we look forward to serving you again. Wishing you many happy adventures in your new footwear! Best, the Ekosport Team.
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A. K.
12 Apr 2025
Verified reviewGreat
Reply from Ekosport.co.uk
Hello, and thank you for your wonderful review! We're thrilled to hear that you had a great experience with us. Your support means a lot, and it motivates us to keep providing the best for our customers. If you have any further feedback or suggestions, we’re always here to listen. Best regards, The Ekosport Team
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C. M.
28 Mar 2025
Verified reviewGood product, great price, fast enough shipping France to NI. Could do better with communication of package being sent but it did arrive safe and sound. Would buy from this store again
Reply from Ekosport.co.uk
HelloColm, Thank you for your wonderful feedback! We’re very pleased to know that you enjoyed our product and found great value in our pricing and shipping. We truly appreciate your insight regarding communication and will strive to improve in that area. We look forward to serving you again in the future! Best regards, EKOSPORT
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A. G.
27 Mar 2025
Verified reviewGreat price, arrived very quick highly recommend
Reply from Ekosport.co.uk
Hello and thank you so much for your wonderful feedback! We're happy to see that you found our prices great and that your order arrived quickly. Your recommendation means a lot to us and motivates our team to keep delivering excellent service. It is always a pleasure to serve you, see you soon for new adventures. Kind regards, The Ekosport Team
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P. D.
27 Mar 2025
Verified reviewVery quick and responsive - and a great price!
Reply from Ekosport.co.uk
Hello, and thank you for taking the time to leave us such a wonderful comment! We're happy to know that you found our service quick and responsive, and that you enjoyed our competitive pricing. Your satisfaction means a lot to us, and we appreciate your support. We look forward to serving you again soon! Warm regards, EKOSPORT
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J. R.
27 Mar 2025
Verified reviewAll good
Reply from Ekosport.co.uk
Hello Jonathan! Thank you so much for your fantastic review. We’re thrilled to hear that you had a great experience with us! Your satisfaction is what we strive for, and it means a lot to our team. We look forward to serving you again in the future! Best regards. EKOSPORT
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J. L.
27 Mar 2025
Verified reviewWide variety of goods on the site and very reasonably priced. Top brand names too. Ordered 2 different sizes as I am between sizes so knew I was going to have to pay to send it back. They seem to charge £14.99 which is pricey for a lightweight pair of trousers but the returns process was very easy.
Reply from Ekosport.co.uk
Hello and thank you for your wonderful review! We're thrilled to hear that you appreciate our wide range of products and competitive pricing. We understand that return shipping can be a concern, and we’re glad our returns process met your expectations. Your feedback is invaluable to us as we continually strive to improve our services. Thank you for choosing ekosport.co.uk! Kind regards, Ekosport Team
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P. H.
27 Mar 2025
Verified reviewThey had the skis and bindings I wanted at a good price. Their communication about delivery could have been better but that's was the only problem.
Reply from Ekosport.co.uk
HelloPeter, Thank you for taking the time to share your feedback. We're thrilled to hear that you found the skis and bindings you wanted at a great price! We appreciate your constructive comments regarding our communication on delivery, and we'll certainly take this on board to improve our service. Your insights help us serve you better in the future. Best regards, The Ekosport Team
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A. C.
27 Mar 2025
Verified reviewStraight forward and quick delivery. Thanks
Reply from Ekosport.co.uk
Hello Andreea! Thank you for taking the time to leave such a positive review. We're pleased to hear that you enjoyed a straightforward and quick delivery experience. Your satisfaction is our top priority, and we appreciate your support. Wishing you many great adventures with your purchase! Best regards, The ekosport Team.
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T. A.
27 Mar 2025
Verified reviewGreat Prices, Good shipping time. No issues
Reply from Ekosport.co.uk
Hello Tony! Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our great prices and experienced good shipping times. Your satisfaction is our top priority, and we truly appreciate your positive feedback. Best regards, The Ekosport Team
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S. E.
27 Mar 2025
Verified reviewCompetitive prices and great service
Reply from Ekosport.co.uk
Hello, and thank you for your wonderful review! We’re happy to hear that you found our prices competitive and enjoyed our service. Your satisfaction is our top priority, and your feedback motivates us to continue striving for excellence. We truly appreciate your support! Best regards, The Ekosport Team
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R. B.
27 Mar 2025
Verified reviewBrilliant
Reply from Ekosport.co.uk
Hello Robert! Thank you so much for your fantastic review! We truly appreciate your kind words and are thrilled to hear you had a brilliant experience with us. Your feedback motivates our team to continue striving for excellence. If there's anything more we can do to enhance your future visits, please let us know. Warm regards, EKOSPORT
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I. C.
27 Mar 2025
Verified reviewVery quick ans efficient
Reply from Ekosport.co.uk
Hello Ian, Thank you so much for your kind words! We're pleased to know that you found our service quick and efficient. Your feedback means a lot to us as we strive to provide the best experience possible. Should you have any further thoughts or suggestions, we’re always here to listen. Warm regards, EKOSPORT
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T. B.
27 Mar 2025
Verified reviewGreat site thank u
Reply from Ekosport.co.uk
Hello Tim! Thank you so much for your kind words and positive feedback. We’re thrilled to hear that you had a great experience on our site. Your support means a lot to us, and we look forward to serving you again soon! Best wishes, The Ekosport Team.
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G. R.
27 Mar 2025
Verified reviewVery happy with my purchase, acics running shoes were exactly as described .
Reply from Ekosport.co.uk
Hello Gillian, Thank you so much for your wonderful review! We're pleased to hear that you are very happy with your purchase and that the product met your expectations. Your satisfaction is our top priority, and we appreciate your support. Kind regards, The ekosport Team
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G. L.
27 Mar 2025
Verified reviewIt takes 10 days to get an order then you take 4 weeks to give a refund. Frankly you need to get better. Customers will choose other providers with faster delivery times and faster refunds if the product is not right for them as did I.
Reply from Ekosport.co.uk
Hello, and thank you for taking the time to share your experience. We sincerely apologize for the delays you encountered with both delivery and refunds. Your feedback is invaluable to us and highlights areas where we can improve our service. We are committed to enhancing our processes to better meet our customers' expectations in the future. Thank you for your understanding. Best regards, The Ekosport Team
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R. T.
24 Mar 2025
Verified reviewVery pleased, great prices
Reply from Ekosport.co.uk
Hello Rich ! Thank you so much for your wonderful review. We are overjoyed to know that you are very pleased with our prices. Your support means a lot to us, and we’re glad to have you as a valued customer. If there's anything more we can do to enhance your experience, please let us know. Warm regards!
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K. A.
24 Mar 2025
Verified reviewTerrible service. I have returned a large order over 4 weeks ago and have still not received a refund. I have contacted them multiple times and keep being told they need to process it but are refusing to process it. I am waiting one more week then I will be taking legal action. The website is also terrible to navigate.
Reply from Ekosport.co.uk
Dear Katy, Indeed, refunds for returns from the UK take longer due to the fact that parcels must go through a customs sorting center for inspection. This is not a decision made by Ekosport — we are affected by this process just as much as our customers are. Once the goods were inspected and cleared, your refund for the return was issued. Best regards, Ekosport
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