Reviews for Ekosport.co.uk

Hello David, Thank you so much for your positive feedback! We are delighted to hear that you had a great experience with us and that your order arrived promptly from France. Your satisfaction is our priority, and we truly appreciate your kind words. We look forward to serving you again in the future! Best regards, Ekosport Team

Dear Rueben, We have just read your review and were quite surprised by your comments, which we would like to clarify. As you may know, since Brexit, all parcels returned from the UK to France are subject to customs procedures. This is a mandatory process for every single parcel, without exception. To manage this efficiently, the parcels are grouped together before being forwarded to our facilities in France. Unfortunately, this process can sometimes take a few weeks, which we understand can be frustrating — but it is beyond our direct control. In the case of your after-sales service request, we followed the standard procedure: the returned product was received and then sent to the brand for inspection and assessment. After completing their expertise, the brand confirmed that there was indeed a defect with the skis. Based on this, we issued a full refund for the skis. However, the bindings were not identified as part of the issue and were used. As such, they were not included in the refund and will be sent back to you shortly. We understand that the overall timeline may have seemed long and perhaps unclear at certain points, but please rest assured that your case was handled according to the established procedures involving both customs and manufacturer evaluation. We genuinely value your feedback and are always working to improve our service, especially for our UK customers navigating post-Brexit logistics. Thank you for your understanding, and should you have any further questions, our team remains at your disposal. Best regards Ekosport

Hello! Thank you for your wonderful review! We’re thrilled to hear that you love the product and appreciate our prompt delivery service. Your feedback motivates us to continue providing the best for our customers. If you have any further thoughts to share, we’re always here to listen. Best regards, The Ekosport Team

Hello Malcolm, Thank you for sharing your positive experience! We’re thrilled to hear you found great items at a good price and that your delivery arrived swiftly. Your feedback is valuable to us, and we strive to maintain this level of service for our customers. We hope you enjoy your new gear on the slopes! Best regards, The Ekosport Team

Hello David! Thank you for your fantastic review and for taking the time to share your experience with us. We are delighted to hear that you found our service excellent! Your feedback inspires us to continue delivering top-notch products and support. If there is anything more we can do to enhance your experience, please let us know! Warm regards, EKOSPORT TEAM

Hello Benny! Thank you so much for your positive feedback and for taking the time to rate us 5/5. We’re happy to know that you had a great experience with ekosport.co.uk! Your support means a lot to us. If there’s anything specific you’d like to share or any way we can enhance your experience further, please don’t hesitate to let us know. Best regards, The Ekosport Team.

Hello Rodger, Thank you for your positive feedback and for taking the time to share your experience with us. We’re glad to hear that you found the buying process straightforward. We apologize for any confusion regarding the dispatch of your goods, and we appreciate your suggestion for improved communication. Your insights are valuable to us as we continuously strive to enhance our service. Kind regards, EKOSPORT

Hello Sarah-Louise, Thank you so much for your wonderful review! We’re thrilled to hear you loved your skis and found our prices and delivery speed to your satisfaction. Your recommendation means a lot to us, and we appreciate your support. Wishing you an amazing time on the slopes! Best wishes, The Ekosport Team

Hello Ryan, Thank you so much for your wonderful review! We are thrilled to hear you found great prices on our end of season skis and appreciated our clarity regarding UK duties and VAT. It is fantastic to know that the delivery met your expectations and the packaging was to your satisfaction. Your feedback is invaluable to us, and we look forward to serving you again! Best regards, The Ekosport Team

Hello Julian, Indeed, there was a delivery issue with your package. Please note that you received a full refund for the order at the conclusion of the investigation, and Ekosport’s customer service responded to all your emails and maintained continuous contact with you. While it may seem lengthy, the process for a "lost" package can take some time. Kind regards, Ekosport Team

Hello Andrew! Thank you so much for your fantastic review! We are glad to hear that you found our prices great and that your ski boots arrived quickly in Northern Ireland. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We appreciate your feedback and look forward to serving you again! Warm regards, EKOSORT

Hello, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our website easy to navigate. Your feedback is invaluable as we strive to enhance our customers' experiences. We appreciate your support! Best regards, EKOSPORT

Hello, We’re glad to hear that your item arrived on time and met your expectations as described on our website. Kind regards, Ekosport

Hello and thank you for your kind words! We are pleased to hear that your order arrived in perfect condition and that you were pleased with our packaging. We understand that shipping costs can be a concern, and we appreciate your feedback on this matter. Your satisfaction is our priority, and we're grateful for your support. Best wishes, Ekosport

Hello, Thank you for sharing your positive experience with us! We are glad to know that your order arrived promptly, and you are pleased with the product. Your satisfaction is our priority, and your kind words inspire us to keep delivering exceptional service. Yours faithfully, Ekosport Team

Hello Mary! Thank you so much for your wonderful comment. We’re pleased to know that you enjoyed our variety of ski gear and found our prices appealing. It’s always our goal to provide exceptional customer service, and your kind words encourage us to keep improving. We appreciate your support and look forward to serving you again! Best wishes from the ekosport team.

Hello Toby! Thank you so much for your wonderful review. We're thrilled to hear that you had a great experience with our service and found value in our offerings. Your support means a lot to us, and we look forward to continuing to serve you with excellence. Best regards, The Ekosport Team.

Hello Adam! Thank you so much for your review. We're thrilled to hear that your trousers arrived promptly and fit your needs perfectly, especially considering the challenge of finding your size. It means a lot to us that you took the chance and are pleased with your purchase. We appreciate your feedback and look forward to serving you again! Warm regards, EKOSPORT

Hello Bil, Thank you for taking the time to share your experience with us! We are extremely happy to hear that you decided to check out ekosport.co.uk and found exactly what you were looking for at such a significant savings. We take pride in our website design and delivery service, and it's rewarding to know we met your expectations. Your feedback is invaluable to us, and we look forward to serving you again in the future. Kind regards, The Ekosport Team

Hello Alastair! Thank you for taking the time to leave such a positive review. We're thrilled to hear that you found our skis and bindings to be great value and that they arrived quickly with everything set up to your satisfaction. Your feedback motivates us to continue providing quality products and service. We appreciate your support! Best wishes, EKOSPORT TEAM