Reviews for Ekosport.co.uk

Hello Denis, Thank you so much for your fantastic feedback! We are delighted to hear that you found our ordering process simple and our service prompt. It’s wonderful customers like you that motivate us to keep striving for excellence. We look forward to serving you again soon! Yours faithfully, ekosport.co.uk team

Hello Tom! Thank you so much for your kind words and positive feedback. We're thrilled to hear that you received prompt service and that your items were well wrapped. Your satisfaction is important to us, and we appreciate your support! Warm regards, EKOSPORT

Hello Mick! Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you found our prices competitive and that your order arrived quickly. Your satisfaction is our top priority, and we look forward to serving you again in the future! Best regards, ekosport team

Hello Kathryn, Thank you for your fantastic review! We are very pleased to hear that your helmet arrived on time and that you're satisfied with your purchase. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future. Warm regards, ekosport team

Hello Claire, Thank you for taking the time to share your experience with us. We’re glad to hear that you found great prices and prompt delivery, especially to Northern Ireland. However, we’re truly sorry to learn about the discomfort you faced with your new ski boots. It’s important to us that you find the perfect fit, and we appreciate your commitment to resolving the issue. If there’s anything more we can assist you with, please don’t hesitate to reach out. Best wishes, EKOSPORT

Hello Mike, Thank you for your wonderful feedback! We're thrilled to hear that your skis arrived quickly and that the bindings were fitted perfectly. We appreciate your support and hope you have an amazing time on the slopes! Best wishes, EKOSPORT

Hello Dave, Thank you for taking the time to leave such a positive review! We're delighted to hear that you found our website easy to navigate. Your feedback is greatly appreciated, and we hope you enjoy your shopping experience with us. Best regards! ekosport team

Hello David, Thank you so much for your wonderful review! We're thrilled to hear that you had a good experience with our service and found our prices to be competitive. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Warm regards, EKOSPORT TEAM

Hello Ingrid, Thank you for your wonderful review! We're delighted to hear that you found the Head Edge HV boots at a great price. Your satisfaction is our priority, and we appreciate you choosing ekosport.co.uk for your ski gear. If you have any questions or need further assistance, please don't hesitate to reach out. Yours faithfully, EKOSPORT TEAM

Hello Jon, Thank you so much for your wonderful feedback! We are happy to hear that you are satisfied with your Volkl skis and the service provided. Your positive experience means a lot to us, and we look forward to serving you again in the future. Kind regards. The Ekosport.co.uk team

Hello Clive, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our pricing competitive and the ordering process smooth. It's great to know that our guidance on the measurements was helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, ekosport team

Hello Garry, Thanks for your amazing review! We're delighted to hear that you found our product to be excellent value for money and that it arrived promptly and in perfect condition. Your satisfaction is our top priority, and we appreciate your support. Best wishes, EKOSPORT

Hello Caroline, Thank you for your feedback! We are delighted to hear that you found our site easy to use and appreciate the variety of brands we offer. If you have any suggestions for further improvements or specific brands you'd like to see, please feel free to share. Best wishes! ekosport team

Dear Michael, Indeed, the parcel was not delivered as planned, which was beyond our control. An investigation was opened with the carrier to understand the situation. Unfortunately, the package is on its way back to Ekosport. As a result, you will receive a refund.We sincerely apologize for the inconvenience caused and thank you for your understanding. Best regards, Ekosport

Dear Jonathan, Indeed, your defective product request was submitted 10 days after you placed it online. We apologize for the delay, but at this time of year, processing can take a little longer. You then received the instructions to return the product at our expense, and the parcel has arrived at Basildon, the customs sorting center. It is still there. However, we have forwarded the refund request to our accounting department. The refund will be processed within 2–3 working days. Best regards, Ekosport

Hello Ben, Thank you so much for your wonderful feedback! Weare thrilled to hear that you had a fantastic experience with our service. Your satisfaction is our top priority, and we greatly appreciate your support. Best regards! Ekosport

Dear Julie, We have received your feedback and must express our surprise. On January 26, you were sent a parcel refusal form that needed to be completed and manually signed. This form is essential for us to process your request correctly. However, to this day, we have not received the form fully completed and properly signed. The form you previously sent was incomplete or incorrectly filled out, which prevents us from proceeding with the refund. We kindly ask that you carefully complete and sign the form exactly as instructed and resend it to us, as mentioned in our last email. Once we receive the correctly completed form, we will be able to process your refund without further delay. Thank you for your understanding and prompt action. Kind regards, Ekosport

Hello Mark, Thank you for taking the time to share your experience! We are glad to hear that you find our website details helpful. We appreciate your suggestions as it's vital for us to support first-time buyers. Please feel free to reach out if you have any more questions or if there's anything else we can assist you with. Kind regards, Ekosport team

Dear Emma,, We are very sorry to hear about your experience and the inconvenience you went through with your ski order. We understand how frustrating it must have been to receive the skis without bindings fitted and to have to find a specialist at the last minute. Your feedback is important to us, and we will review our processes to ensure this does not happen again. While we cannot change what happened, we sincerely apologize for the stress and trouble caused. Thank you for sharing your experience, and we truly regret that it affected your trust in us. Kind regards, Ekosport Team