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Review Summary
Dressinn is described as a place where shopping feels straightforward, with easy-to-find items, helpful size advice, and products that arrive as expected. Customers often mention fast delivery, fair prices, and the feeling of getting exactly what they ordered, which makes the experience reassuring and easy to repeat.
Delivery
"Ingen problemer ved bestillingen og hurtig levering 👍😄"
"Quick delivery and a good price."
"Fast delivery , item as described, buy with confidence"
Digital experience
"Very easy to use site and good communication"
"I was a bit nervous as never used this website before. Great item. Happy would use again."
"Easy to find things on the website and the size advisor was excellent, perfect fit, fast shippimng and fair prices"
Team expertise
"Goede en snelle levering. Communicatie levering top. Betrouwbare verkoper."
"Excellent service love my trainers"
"Excellent service, Thank you very much."
Choice
"Great variety of products, reasonable prices and fast delivery."
"Large assortment, low prices, quick shipping."
"I found the website very easy to navigate. There is a huge range of brands at exceptionally low prices! Delivery was a little slow but worth the wait…"
I found the website very easy to navigate. There is a huge range of brands at exceptionally low prices! Delivery was a little slow but worth the wait for the bargain purchase. I would highly recommend.
Friendliness & courtesy
"Excellent service, Thank you."
"Very good customer service and attention to detail. Thanks 😊"
"Excellent service with good communication. Please to do business with."
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D. M.
23 Sept 2024
Verified reviewExcellent site. Easy ordering. I was able to purchase an item I could not buy anywhere else so ordered 3. Speedy delivery will definitely use again
Reply from Dressinn.com
Hello Daniel, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
Reply from D. M.
Hi don’t know what’s gone wrong. I gave a 5* rating and an excellent review?
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A. R.
23 Sept 2024
Verified reviewNot recieved
Reply from Dressinn.com
Dear Ashleigh, Thank you for taking the time to share your comments about your experience with us. According to the tracking your shipment was delivered on 04-09-2024. Please urgently contact our customer service team by emailing support@tradeinn.com with any concerns or comments if you have still NOT received your package. Please accept our sincerest apologies for the inconvenience. Thanks and best regards,
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D. P.
23 Sept 2024
Verified reviewGreat item quality. Great prices and fast delivery.
Reply from Dressinn.com
Hello Dario, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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C. L.
23 Sept 2024
Verified reviewGreat service, thank you
Reply from Dressinn.com
Hello Chris, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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J. T.
23 Sept 2024
Verified reviewEverything is good, but more honesty when it comes to delivery times would be appreciated. Deliveries are several days (up to one week/10 days) later than the expected delivery date, consistently, in all the orders I’ve placed.
Reply from Dressinn.com
Hello Joel, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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H. K.
23 Sept 2024
Verified reviewVery well organise company. Plent of updates on delivery and it was on time. Highly recommend.
Reply from Dressinn.com
Hello Harris, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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M. S.
22 Sept 2024
Verified reviewexcellent choice online, very quickly despatched
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R. S.
22 Sept 2024
Verified reviewReturns cost £10.99, won't be buying anything from here again
Reply from Dressinn.com
Hello Rob, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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S. F.
19 Sept 2024
Verified reviewWas a bit sceptical at first as hadn’t heard of the site and the boots seemed cheap, however they were delivered promptly and exactly as described. Very happy
Reply from Dressinn.com
Hello Sharon, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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F. A.
19 Sept 2024
Verified reviewAfter waiting long time, received empty box with no shoes. I have contacted seller but no solution has been provided looks like needs to take this up with my bank. I have contacted Royal Mail and been advised speak to seller. I am really not happy about this. I have emailed few times now Regards Ferah
Reply from Dressinn.com
Hello ferah, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot
Reply from F. A.
Thank you for your reply unfortunately just been advised won’t be refunded even not my fault so took this out with my bank and fraud team . I don’t understand how is my fault that received empty box. I had to take the delivery in how do I supposed to know what is in the packaging. It’s not the customer service is about you are the seller but I am the one out of pocket!
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L. M.
19 Sept 2024
Verified reviewIv read a lot of negative things about this site some saying it's a scam but I have not experienced that.. My order came at the specified date and order was perfect so I have nothing but positive with this site
Reply from Dressinn.com
Dear Linda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Sept 2024
Verified reviewCould not fault the service. I was very pleased with my purchase also.
Reply from Dressinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. C.
16 Sept 2024
Verified reviewGreat service arrived quicker than expected and perfectly packaged all genuine
Reply from Dressinn.com
Dear Maria, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Sept 2024
Verified reviewGood communication and delivery on thr day stated. Well packed and loved the Jacket. Recommended
Reply from Dressinn.com
Dear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Sept 2024
Verified reviewDelivered as promised - great service and price
Reply from Dressinn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Sept 2024
Verified reviewOrdered a rucksack which turned out to be way smaller than advertised and then found that the cost of returning it was over £10 - rip off
Reply from Dressinn.com
Hello Leila, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. 142766151 RIP CURL Surf Revival 10L Backpack Mid Blue One Size corresponds to the name of the product (10L Backpack) and the size indicated on our website: - Volume: 10L Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
16 Sept 2024
Verified reviewThe trainers were really good quality and look great! Also are true to size and fit perfectly, very comfortable! Only let down was the delivery time, took longer than I expected ! But otherwise great product!
Reply from Dressinn.com
Dear Rifit, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Sept 2024
Verified review*****
Reply from Dressinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Sept 2024
Verified reviewOrder a leather jacket, it fits like a glove. Very soft, it says it’s goats leather, but never seen anything made of this before. Beautiful jacket 😍👍
Reply from Dressinn.com
Dear Catrine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Sept 2024
Verified reviewBought some running shoes. Good value.
Reply from Dressinn.com
Dear Clive, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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