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Review Summary
Diveinn stands out for smooth ordering, quick delivery and clear communication throughout the process. Customers describe a straightforward website, well-packed parcels and items arriving as expected, which makes the whole experience feel easy and reliable.
Delivery
"Γρήγορη παράδοση"
"Товар пришел быстро , 8 дней Всё супер!"
"Kupuje w tym sklepie od lat, szybka dostawa i dobre ceny to ich zdecydowane atuty"
Digital experience
"A very good place to buy diving equipments to a good price and good shipping time"
"Product arrived in good time and as described. Good price. Easy to use website."
"The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the…"
The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the process was excellent. Speedy delivery, great to do business with.
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C. A.
13 Apr 2025
Verified reviewEverything went super smooth as always from Divein 👍👍
Reply from Diveinn.com
Dear clive o driscoll , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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G. A.
13 Apr 2025
Verified reviewAfter having a good experience buying some new luggage through this company a couple of years ago I decided to give them another go, bought some new snorkelling gear which arrived quickly, well packed, and a very good price. I'd definitely recommend them and won't hesitate to use them again.
Reply from Diveinn.com
Dear graham knight , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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T. P.
13 Apr 2025
Verified reviewI paid 25 euro 6,99 euro for post fee(option post of serbia on your portal) and than I pay once again 6,99 in Serbia when I received the goods. I dont understand why I should pay 6,99 two times? You give options on your portal to pay with transport costs and I choose to receive by Serbian post for 6,99 euro...and then I paid two times, once on the start to you, and again to post of Serbia so I paid 14 euro instead 6,99..And also pay custom fees for 25 euro...That is not ok
Reply from Diveinn.com
Hello, Thank you for sharing your experience with us. We sincerely apologize for the confusion regarding the shipping fees and understand how frustrating it can be to face unexpected charges. We strive to provide clear information on our shipping options, and your feedback will help us improve. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com. We appreciate your patience and understanding as we work to resolve these issues. Best regards, The Diveinn Team
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M. R.
20 Mar 2025
Verified reviewBest
Reply from Diveinn.com
Dear Mohammed , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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D. S.
17 Mar 2025
Verified reviewI’ve used DiveInn for some years now and never had a problem. Always keeps you up to date with your order and deliveries.
Reply from Diveinn.com
Dear Dave , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. P.
17 Mar 2025
Verified reviewEquipment always arrives in good condition, but always late versus the expected delivery time
Reply from Diveinn.com
Hello, Thank you for your feedback! We’re glad to hear your equipment arrives in good condition, but we sincerely apologize for the delays you've experienced with delivery times. Your experience is important to us, and we will continue to work on improving shipping efficiency. We appreciate your insights as they help us enhance our service. Warm regards, The Diveinn Team
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J. G.
17 Mar 2025
Verified reviewGreat price, fast delivery. Couldn’t really ask for more
Reply from Diveinn.com
Dear Jennifer , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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G. I.
13 Mar 2025
Verified reviewGreat products at good prices and reliably delivered
Reply from Diveinn.com
Dear Graham , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Z. P.
13 Mar 2025
Verified reviewLarge selection of various items and manufacturers, fast purchase and delivery. 100% recommendation!
Reply from Diveinn.com
Dear Zoran , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Z. P.
Thank you!
Show exchanges Hide exchanges -
Q. A.
11 Mar 2025
Verified reviewPurchased a OrcaTorch D630 promotion pack. Arrived within 1-week. As described. Just need to ask questions if in doubt.
Reply from Diveinn.com
Dear qing sun , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. E.
11 Mar 2025
Verified reviewGood products for good price. Fast delivery to the Netherlands
Reply from Diveinn.com
Dear Aurora , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. Z.
8 Mar 2025
Verified reviewNeeds better packing.. the box came damaged, I hope all goods are ok, I will see later. How could anyone expect, that just paper box will hold so many items, some of them even sharp and heavy.
Reply from Diveinn.com
Dear Martin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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G. J.
4 Mar 2025
Verified reviewEverything is quick and easy
Reply from Diveinn.com
Dear Goran , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. L.
4 Mar 2025
Verified reviewSuper ! The best!
Reply from Diveinn.com
Dear COCAN , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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D. R.
25 Feb 2025
Verified reviewPainless, as always. You look at the products and prices, you decide whether or not to buy, shipping is very straightforward. All good
Reply from Diveinn.com
Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. O.
24 Feb 2025
Verified reviewI bought several peaces of diving equipment in this store( BCD, diving computer.....) ewerithing was always ok. Delivery was on time and all items as expected. I will for sure this store again. Prices are usualy a little bit lower than in other stores. It is just poty that izt is not possible to buy scubapro equipment due some market protecting issues...
Reply from Diveinn.com
Dear Slobodan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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L. H.
23 Feb 2025
Verified reviewPrompt service and a good selection
Reply from Diveinn.com
Dear Linda , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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T. W.
19 Feb 2025
Verified reviewAlways great service and prompt communication.
Reply from Diveinn.com
Dear Terence , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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B. C.
16 Feb 2025
Verified reviewI have to clamp very tight to stop it slipping off my nose , and then protruding out front, rather than the usual position for swimming....., fitting toward the bridge of the nose, but does its job !
Reply from Diveinn.com
Dear Barry, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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M. B.
14 Feb 2025
Verified reviewI had never used DIVEINN before but I am really happy with the set of over foot CRESSI Fins (size 11UK/45-46 Europe) that I purchased. I was a little worried that they were not UK based but I can't fault them, my fins arrived within 7days as promised Good quality product, looks & feels good when wearing them
Reply from Diveinn.com
Dear Martin, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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