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Review Summary
Diveinn stands out for smooth ordering, quick delivery and clear communication throughout the process. Customers describe a straightforward website, well-packed parcels and items arriving as expected, which makes the whole experience feel easy and reliable.
Delivery
"Γρήγορη παράδοση"
"Товар пришел быстро , 8 дней Всё супер!"
"Kupuje w tym sklepie od lat, szybka dostawa i dobre ceny to ich zdecydowane atuty"
Digital experience
"A very good place to buy diving equipments to a good price and good shipping time"
"Product arrived in good time and as described. Good price. Easy to use website."
"The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the…"
The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the process was excellent. Speedy delivery, great to do business with.
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V. K.
14 Feb 2025
Verified reviewTökéletes a termék amit kaptam, ugyan olyan mint a képeken. Gyors volt a kiszállítás, pár napon belül meg is kaptam a terméket.
Reply from Diveinn.com
Dear Virag, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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T. T.
10 Feb 2025
Verified reviewItems arrived as described, despite coming from abroad, delivery was quick and with no issues. Price very good.
Reply from Diveinn.com
Dear Tomasz, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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S. H.
10 Feb 2025
Verified reviewThank you guys, for a speedy delivery, item as described, packed well, can not fault service.
Reply from Diveinn.com
Dear Simon, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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M. B.
4 Feb 2025
Verified reviewA good choice of equipment and a good price, it took a week for delivery which is about right considering where it comes from, Great communication every step of the way. The mask and snorkel is top quality and it was packaged very well, delivery was through Royal Mail with good communication every step of the way. Would definitely use this shop again.
Reply from Diveinn.com
Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. B.
3 Feb 2025
Verified reviewA pleasure doing business. Thank you.
Reply from Diveinn.com
Dear Clifford , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. B.
29 Jan 2025
Verified reviewGood website, easy ordering, arrived quickly! Very pleased.
Reply from Diveinn.com
Dear Susanne , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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U. K.
28 Jan 2025
Verified reviewIts ok, Just delivery sometimes its not such as they promise....
Reply from Diveinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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B. W.
26 Jan 2025
Verified reviewGood value & swift delivery. I ordered two button SPGs for my bail out regulators. These arrived exceptionally well packed and in good condition (despite my postman attempting to sabotage the delivery by dropping them over my side gate! )
Reply from Diveinn.com
Dear Bryan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Jan 2025
Verified reviewOne of the best shops I found . I found cheaper speargun ,rods,and other stuff I need for my hopie. Always deliver in time and a guarantee shop l trust.
Reply from Diveinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Thank you I am very satisfied for the shop you have.
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K. K.
22 Jan 2025
Verified reviewThank you
Reply from Diveinn.com
Dear KYRIAKOS , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. S.
21 Jan 2025
Verified reviewOk!!
Reply from Diveinn.com
Dear Marcin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. O.
21 Jan 2025
Verified reviewItem as described. Kept up to date with delivery progress. Arrived on time.
Reply from Diveinn.com
Dear Jane , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. C.
21 Jan 2025
Verified reviewI am unbelievably disappointed with this service. I have tried to complain about ten times and had bots respond to me with copy pasted nonsense every time. My order was four days behind on delivery and I have had to leave the country for 8 months without the item I was very desperately in need of. I want a refund on the delivery and I want to be able to send back the product that will now be useless to me once I return to England. This is the worst service I have ever experienced on a website and now you have the audacity to ask for a review. Will NEVER be using this website again. Lied about delivery and will not respond to requests for compensation.
Reply from Diveinn.com
Hello Catherine, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the delivery deadline was not met etc.) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Reply from C. C.
The wrong product was the shipping. I ordered express shipping and you gave me second rate. Now the product has arrived too late and is useless to me. I want to be able to send it back in August when I am back in the country for a full refund including your scam shipping.
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D. W.
21 Jan 2025
Verified reviewAll good....definitely use again AAAAA
Reply from Diveinn.com
Dear Daryl , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. M.
4 Jan 2025
Verified reviewThis is my first order with DiveInn and it was fantastic - the items were ordered right before Xmas and shipped with DHL from France to the UK super fast. Very happy to get these items that were sold out in the UK :) would definitely use DiveInn again!
Reply from Diveinn.com
Dear Rachel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. R.
31 Dec 2024
Verified reviewGood prices and always deliver thanks
Reply from Diveinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. W.
19 Dec 2024
Verified reviewI imagined the product, a pouch for my weight belt in which I can add stones thereby avoiding taking more lead weights than necessary on airplanes,etc. And I found it immediately on Scubastore.com. The price was very reasonable for the quality that OmerSub offers. Payment was fast and easy. Communication from Scubastore was immediate and followed through past the delivery. Shipping was rapid considering I selected the least expensive option. As always on TradeInn, the mother company of Scubastore, the choice is excellent and the brands leaders in their fields. Time after time it's a pleasure to browse the TradeInn sites and fun to be tempted yet again.
Reply from Diveinn.com
Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. D.
19 Dec 2024
Verified reviewOk Hood items
Reply from Diveinn.com
Dear Piotr , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. S.
17 Dec 2024
Verified reviewFor now is everythink OK... I must test watch in the wather...
Reply from Diveinn.com
Dear SRECKO , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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T. D.
5 Dec 2024
Verified reviewVery good, fast delivery, amazing quality of item. THANK You!
Reply from Diveinn.com
Dear Tomas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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