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Review Summary
Daybreakhotels is often described as a practical fix for layovers, cruise days, and long waits between flights. Guests liked being able to rest, shower, and use a room for a few hours, though a few ran into dirty sheets or a toilet that would not flush.
Digital experience
"The online booking experience was easy and to the point, didn’t have any issues at all"
"Good and website easy to use"
"Easy to navigate"
Friendliness & courtesy
"Great location. Nice and comfy atmosphere."
"Serene and beautiful environment, hospitable management and top notch service. Highly commendable and highly recommended."
"Clean, staff friendly and walking distance from restaurants."
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A. A.
4 Mar 2024
Verified reviewBeautiful room and customer service
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A. A.
4 Mar 2024
Verified reviewI booked a room from 9 am - 6 pm Even till 11 am my Room wasnt ready because no guests checkedout.. I mean if the hotel was busy, I shouldnt have been able to do booking online thru this platform, HIGHLY DISSATFISIFED!! If I knew I wouldve booked another hotel, i had to pay so much to another hotel
Reply from DayBreakHotels
Dear Customer, thank you for your review. We apologize for what happened; we will verify directly with the property. If they had informed us, we would have certainly notified you in a timely manner. We hope to have you again among our customers to offer you a better experience than the one you just had.
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A. A.
3 Mar 2024
Verified reviewI had gone to the hotel after I booked it online one day prior. In the app , it was shown that the booking is confirmed. But then when I reached the hotel at 9am , the hotel staff informed me that there was no reservation on my name. I had an important zoom meeting and I use this hourly hotels whenever I have work from home. I was denied the room and the hotel staff also told me that there no rooms available. I had a zoom meeting 10 am sharp and I had nowhere to go because I was far away from where I stay. I have done this hourly hotels thing a lot of times but this was the most awful experience I faced till now.
Reply from DayBreakHotels
Dear Customer, thank you for the time you dedicated to us. Unfortunately, the hotel couldn't provide you with the room because it was overbooked; in fact, they notified us, and we informed you in a timely manner. We hope to have you again among our customers, and we remind you that our Customer Service is always available to assist you.
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A. A.
1 Mar 2024
Verified reviewAmazing experience butthere is one suggestion if you guys can also have a place on rent just for luggages
Reply from DayBreakHotels
Dear Customer, thank you for sharing your feedback! Your suggestion about having a place to rent just for luggage is appreciated and duly noted. We'll certainly take it into consideration for future improvements. We hope to welcome you back soon!
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A. A.
26 Feb 2024
Verified reviewGreat find especially when looking for particular hours!
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A. A.
26 Feb 2024
Verified reviewI got a email to say my booking was confirmed, showed up to the hotel for it not to be even in there system to be made feel so little by the lady serving . Having minimal sleep I just needed somewhere for a couple of hours to get some rest. This website was easy to use but the communication between you and the hotel just wasn’t great . Being extremely fatigued I was so disappointed
Reply from DayBreakHotels
Dear Customer, thank you for your feedback! We're sorry to hear about your experience and are currently looking into the matter with the hotel.
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A. A.
23 Feb 2024
Verified reviewI was worried that as I did not have to pay in advance, there would be a problem. Also the rate I got from daybreakhotels was a third cheaper for the same hotel than I got from a competitor site. So, I called the hotel direct on 2 separate occasions to check they had my booking and also to confirm the rate and they had it all. Also the booking at the hotel was fine. Perfect for our needs and really good value. Will definitely use again.
Reply from DayBreakHotels
Dear Customer, thank you for sharing your experience! We're thrilled to hear that you found our service reliable and cost-effective. It's great to know that your booking process went smoothly and that the hotel met your needs perfectly. We look forward to welcoming you back again in the future.
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A. A.
23 Feb 2024
Verified reviewCheck in was very slow
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A. A.
22 Feb 2024
Verified reviewEasy to use
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A. A.
20 Feb 2024
Verified reviewExperience was ok.
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A. A.
17 Feb 2024
Verified reviewAmazing
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A. A.
16 Feb 2024
Verified reviewapp is very user friendly and has a simple yet super neat design that isn't too over bearing with its functionalities
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A. A.
14 Feb 2024
Verified reviewExcellent quality service
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A. A.
14 Feb 2024
Verified reviewEverything worked out perfectly and we were very welcome at the hotel.
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A. A.
14 Feb 2024
Verified reviewI was looking for a place to hang with the family (2 adults & 2 kids) between our cruise & our flight. A day hotel is a brilliant idea & I highly recommend! Smooth booking process & easy check-in at the hotel!
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A. A.
12 Feb 2024
Verified reviewGreat service, fully recommended
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A. A.
9 Feb 2024
Verified reviewExcellent.
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A. A.
6 Feb 2024
Verified reviewI had spent 50 aed on call just to coordinate daybreak hotel and hotel i booked to confirm my booking. I booked room for 6 hours but ended up spending 1 hr to coordinate hotel and onlime platform to confirm my booking. Realy bad ever experiance i had encountered.
Reply from DayBreakHotels
Dear Customer, thank you for letting us know, we are sorry to hear that and we are investigating with the Hotel what happened.
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A. A.
2 Feb 2024
Verified reviewThis is my first time booking a hotel for daytime use, and my experience was very good! The website is well-designed and the hotel was expecting me and had my room ready. I would definitely use Daybreak Hotels again.
Reply from DayBreakHotels
Dear Customer, thank you for sharing your positive experience with us! We're delighted to hear that your first-time booking for daytime use was a success. We appreciate your feedback and look forward to welcoming you back as a Daybreak Hotels guest in the future.
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A. A.
31 Jan 2024
Verified reviewHotel was clean and comfortable. Staff was lovely. Rooms were ready when we arrived.
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