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Review Summary
Daybreakhotels is often described as a practical fix for layovers, cruise days, and long waits between flights. Guests liked being able to rest, shower, and use a room for a few hours, though a few ran into dirty sheets or a toilet that would not flush.
Digital experience
"The online booking experience was easy and to the point, didn’t have any issues at all"
"Good and website easy to use"
"Easy to navigate"
Friendliness & courtesy
"Great location. Nice and comfy atmosphere."
"Serene and beautiful environment, hospitable management and top notch service. Highly commendable and highly recommended."
"Clean, staff friendly and walking distance from restaurants."
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A. A.
30 Jan 2024
Verified reviewI booked at about 6am for a 10am arrival. After reading reviews, I was worried I'd arrive and they wouldn't have my reservation. We called ahead and said there wouldn't be a problem. When we arrived they had to search but found it. Luckily, there was availability. If you book same day, ensure the hotel has availability. I am not sure how the experience is if you book in advance. Was super useful in just being able to find a hotel that would offer a day room option. This hotel was resort style also, so that was nice. All in all, it worked out and I would use the website again.
Reply from DayBreakHotels
Dear Customer, Thank you for sharing your experience! We appreciate your feedback. We're glad to hear that despite initial concerns, everything worked out for your same-day booking. We strive to provide a reliable service, and we look forward to assisting you again in the future.
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A. A.
30 Jan 2024
Verified reviewExcellent
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A. A.
28 Jan 2024
Verified reviewGood.
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A. A.
23 Jan 2024
Verified reviewTHE WORST!! This company is located in Rome and has not had a contract with Quality Inns for over 3 years yet still takes reservations which will be denied by the hotel when you show up to check in. At the very least, if you book through Daybreak, call the hotel directly to double check on your reservation.
Reply from DayBreakHotels
Dear Customer, thank you for your review. We sincerely apologize for the inconvenience you encountered with your reservation and we are double checking directly with the Hotel what happened.
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A. A.
22 Jan 2024
Verified review今回初めて使用したが便利でコスパもよかった。
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A. A.
22 Jan 2024
Verified reviewIt's perfect! We enjoy the couch and the shower!
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A. A.
22 Jan 2024
Verified reviewGreat service
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A. A.
21 Jan 2024
Verified reviewGreat service to have
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A. A.
21 Jan 2024
Verified reviewGreat hotel for a Day break, will use again when we are in MIA
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A. A.
21 Jan 2024
Verified reviewThe hotel I reserved had no reservation for me. The manager laughed when seeing the price and said their rooms were 5 times what was quoted. This was for a "confirmed room" that I gave payment information for.
Reply from DayBreakHotels
Dear Customer, thank you for your review. We sincerely apologize for the inconvenience you encountered with your reservation. We are currently investigating the issue directly with the hotel to understand what occurred. Your feedback is crucial, and we aim to resolve this matter promptly. We hope to have the opportunity to welcome you back as our guest in the future.
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A. A.
18 Jan 2024
Verified reviewExcellent.
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A. A.
18 Jan 2024
Verified reviewGreat place to spend a day when you can’t go anywhere because of a time crunch 👍🏻👍🏻
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A. A.
17 Jan 2024
Verified reviewVery fast easy check in and out
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A. A.
17 Jan 2024
Verified reviewYears ago, it was easy to visit Daybreakhotels and find a good deal with hotels. Now, it seems hotels do not even know about the site and there are also postings that make rooms more available than reality. Please verify with hotels (probably call) to make sure the bookings can still be made.
Reply from DayBreakHotels
Dear Customer, We sincerely apologize for the experience you had, and we appreciate your feedback. We would also like to highlight that the person who welcomed you may not have been fully informed about our longstanding partnership with the hotel in question. We will do our best to improve and ensure that similar situations do not recur, and we hope to have you as our guest again.
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A. A.
16 Jan 2024
Verified reviewIt was very easy to use. I was a little skeptical because it said pay at hotel. Thought for sure that I would get there and not have a reservation. The hotel did not see it immediately, but when I gave the reservation number, they found it.
Reply from DayBreakHotels
Dear Customer, thank you for your feedback! We're delighted to hear that you found our service easy to use. We understand your initial skepticism, and we appreciate your trust. We're glad the reservation process went smoothly once you provided the reservation number. If you have any further comments or suggestions, feel free to share. We look forward to serving you again in the future!
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A. A.
15 Jan 2024
Verified reviewOur party had a confirmed reservation at 2 different properties but the hotel never heard of Daybreak. Waste of time. Avoid.
Reply from DayBreakHotels
Dear Customer, thank you for taking the time to share your experience with us. We appreciate your feedback, and we sincerely apologize for any inconvenience you may have encountered. We are currently investigating the situation as we have records indicating that the reservation was successfully sent. We hope to have the opportunity to welcome you back for a more positive experience.
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A. A.
6 Jan 2024
Verified reviewWe arrived at hotel and we weren’t booked in, your company had not let the hotel know. When I rang and spoke to a member of staff they put the phone down. Appalling!
Reply from DayBreakHotels
Dear Customer, we sincerely apologize for the inconvenience you experienced upon arrival. It appears there was a miscommunication, as we promptly transmitted your reservation details to the hotel. Regrettably, it seems the hotel only entered the information at the time of check-in. We deeply regret any frustration caused by this situation and the subsequent phone interaction. Please be assured that we take such incidents seriously, and we will address this matter with the hotel to prevent future occurrences.
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A. A.
31 Dec 2023
Verified reviewThe price quoted was not the price charged.
Reply from DayBreakHotels
Dear Customer, thank you for taking the time to provide us your feedback. Our customer service team will be reaching out to you shortly to gather more information and address any specific details regarding this matter.
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A. A.
21 Dec 2023
Verified reviewClean with full service
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A. A.
19 Dec 2023
Verified reviewVery easy to use and everything went smoothly at the hotel check in.
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