What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

S. V.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Order received on time.

Commande reçue dans les temps.
Experience from: 15 Feb 2026
Originally published on cristel.com (fr)
Guillaume G.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
ras

ras
Experience from: 12 Feb 2026
Originally published on cristel.com (fr)
Andree B.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Well designed

Bien conçu
Experience from: 10 Feb 2026
Originally published on cristel.com (fr)
Sandrine S.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Nothing to report, everything went well, shipping and delivery were fast. I would like more recipes on the site.

Rien à signaler tout s’est bien passé l’expédition et la livraison étaient rapides J’aimerais davantage de recettes sur le site
Experience from: 10 Feb 2026
Originally published on cristel.com (fr)
Evelyne C.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
No particular comments;

pas de commentaires particuliers ;
Experience from: 13 Feb 2026
Originally published on cristel.com (fr)
Patricia B.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
After a purchase, our opinion is requested much too soon.

Après un achat notre avis est sollicité bien trop tôt.
Experience from: 8 Feb 2026
Originally published on cristel.com (fr)
Emilie R.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
The website is easy to navigate, you can find the different products without any issues.

Le site est facile, on peut retrouver les différents produits sans souci
Experience from: 9 Feb 2026
Originally published on cristel.com (fr)
Sarah F.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Magnificent! I love it

Magnifique ! J’adore
Experience from: 10 Feb 2026
Originally published on cristel.com (fr)
M. R.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Xxxxxxxxxxxcccccc

Xxxxxxxxxxxcccccc
Experience from: 7 Feb 2026
Originally published on cristel.com (fr)
Christine L.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 8 Feb 2026
Originally published on cristel.com (fr)
Nathalie D.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
I found the item I was looking for fairly easily, but there was a bit of information missing on how to use the product.

J'ai trouvé plutot facilement l'article que je cherchais, par contre ça manquait un peu d'infos sur ll'utilisation du produit
Experience from: 9 Feb 2026
Originally published on cristel.com (fr)
Axelle T.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Smooth and user-friendly navigation and the delivery was very fast!

Navigation fluide et ergonomique et la livraison a été très rapide !
Experience from: 9 Feb 2026
Originally published on cristel.com (fr)
Jeanne L.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Very readable, thanks.

Très lisible, merc.
Experience from: 9 Feb 2026
Originally published on cristel.com (fr)
Patrick G.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Very professional customer service. Fast delivery, well-packaged parcel.

Service client très professionnel.livraison rapide, colis bien emballé.
Experience from: 9 Feb 2026
Originally published on cristel.com (fr)
Aymeric E.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Nothing to complain about

Rien à redire
Experience from: 7 Feb 2026
Originally published on cristel.com (fr)
Eric T.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
The site indicates the availability of items which are very well described.

Le site indique la disponibilité des articles qui sont très bien décris.
Experience from: 8 Feb 2026
Originally published on cristel.com (fr)
Sophie M.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Good product, well-finished and robust.

Bon produit, bien fini et robuste.
Experience from: 9 Feb 2026
Originally published on cristel.com (fr)
Patricia M.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Very satisfied with my order and the website.

Très satisfaite de ma commande et du site.
Experience from: 3 Feb 2026
Originally published on cristel.com (fr)
Nathalie G.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Website very well informed. Package received very quickly (within 48 hours). Beautiful products. Stainless steel requires a little time to adapt and some changes in practice, but what a joy once you get the hang of it!

Site très bien renseigné. Colis reçu très rapidement (sous 48h). Beaux produits. L'inox demande un petit temps d'adaptation et quelques changements dans ses pratiques, mais quel bonheur une fois le coup de main pris !
Experience from: 28 Jan 2026
Originally published on cristel.com (fr)
Christophe D.
1 Mar 2026
Verified review
Collected and verified by Verified Reviews
Great

Ras
Experience from: 7 Feb 2026
Originally published on cristel.com (fr)