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Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"Reliable and quick service."
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"4 days before the item were shipped from you is way to long…"
Digital experience
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"
Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the service four times and each was as good
Team expertise
"Professional 👍"
"Very professional and good value for money!!"
"Top Service and Top prices. Recomended!"
Responsiveness
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
"Quick deliveri"
"Correct, informativ, gyors."
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
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A. A.
8 Jan 2022
Verified reviewSpeed and service. I would like a cheaper way of sendingh it which might take some longer time. My only option was DHL.
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A. A.
8 Jan 2022
Verified reviewMy orders not in one package when i order they not mention the item will be shipped later
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A. A.
8 Jan 2022
Verified reviewThe order was filled correctly and promptly, however because I'm in Britain and the goods came from France I had to pay VAT and import duty and carriage as well which I was not expecting. No-ones fault but in future I will just buy from a British supplier.
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A. A.
8 Jan 2022
Verified reviewGood products but they take a long time to ship the products, failure in communication with the customer, they do not put the tracking code on the customer's page for follow-up
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A. A.
8 Jan 2022
Verified reviewAll good , updated all the way. Highly recommended
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A. A.
8 Jan 2022
Verified reviewAlways quick with delivery and great communication
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A. A.
8 Jan 2022
Verified reviewExcellent service thank you
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A. A.
8 Jan 2022
Verified reviewSuperb service. Kept me updated on dispatch/delivery times. Arrived quicker than if I'd purchased locally. Thanks
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A. A.
8 Jan 2022
Verified reviewThe parts are always available. However, in stock 2-3 day delivery should not be relied on !! Despite supposed warehouses worldwide, they mostly come from France. Fact that and any duty/tax you might need to pay especially out of EU. It is not made clear on purchase that this has not been paid. This needs to be made perfectly clear. From purchase to delivery ( Fr to UK) was 15 days. Tax to be paid an extra £135. Customer service not very helpful and rather off- hand in any reply … Sadly, off my preferred list of suppliers ..
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A. A.
8 Jan 2022
Verified reviewCorrect part!! Quick delivery. And the high seat has so much more foam my backside doesn’t ached every time it sees the R18. We’ll done.
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A. A.
8 Jan 2022
Verified reviewShipping fee should include or add Custome handling fee like Amazon or some online shop in USA do You do like this customer can receive their ordered products at home no need to go custome office to handle by themselves it is so difficult Pls learn from Amazon Thank
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A. A.
8 Jan 2022
Verified reviewThe shipping was fast and flawless. Completely happy with my purchase. Will buy from them again
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A. A.
8 Jan 2022
Verified reviewAll very good
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A. A.
8 Jan 2022
Verified reviewYour shipping was late as expected and I didn't come to get those items. So please return your items. Thanks
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A. A.
8 Jan 2022
Verified reviewI ordered 30-11-2021 and i had my order at home in Greece at 3-12-2021!! Excellent!!
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A. A.
7 Jan 2022
Verified reviewthe inventory in the web should be updated to prevent ordering things that are not in stock , beside that u r a good supplier I like purchasing from u .
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A. A.
7 Jan 2022
Verified reviewVery quick delivery. Excellent service
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A. A.
7 Jan 2022
Verified reviewOrder despatched and received very quickly
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A. A.
7 Jan 2022
Verified reviewBased on the last purchase, i can only give 3 stars due to the week delay my purchase had. The communication with the customer service was great tho, the problem of the delay was explained and apologized for and my purchase was shipped out on “priority”
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A. A.
6 Jan 2022
Verified reviewGreat service and good value
Reviews displayed in chronological order
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